Child Welfare Manager 2 (Child Safety Response Center)

State of Louisiana•Baton Rouge, LA

1d•Onsite

About The Position

The Child Safety Response Center Manager 2 position is essential to maintaining safe, consistent, and accountable operations within the Child Safety Response Center. The Center manages high-risk, time-sensitive matters involving the safety and well-being of children. These responsibilities require experienced leadership with the authority to make critical decisions, coordinate responses, manage escalations, and ensure compliance with all applicable policies, procedures, and legal requirements. The Manager 2 provides the level of operational oversight necessary to ensure that reports and safety concerns are assessed promptly, assigned appropriately, and handled consistently. This position is responsible for monitoring performance, managing workloads and staffing coverage, addressing complex cases, supporting supervisors and frontline personnel, and ensuring that urgent situations receive immediate leadership attention.

Requirements

Seven years of experience in child welfare; OR Six years of full-time work experience in any field plus four years of experience in child welfare; OR A bachelor’s degree plus four years of experience in child welfare; OR An advanced degree in a social science or behavioral health field, nursing, or a juris doctorate plus three years of experience in child welfare.
Possession of a high school diploma or equivalent.
A current driver's license and access to a personal vehicle.
The incumbent of this position must not have been convicted or pled nolo contendere to a crime listed in R.S. 15.587.1 (c).

Nice To Haves

Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for.

Responsibilities

Directs the programmatic practice/oversight of the two (2) statewide programs providing child welfare services to children and families; specifically, the 24-hour Child Safety Response Program and Child Consultant Decision Making Program.
Administrative oversight of the Child Safety Response Center Operations and CPS Case Consultant Decision Making Program (Child Consultant Decision Making Program), including all personnel management for approximately 83 employees.
Collaborates with other DCFS executive management and team members to coordinate the interrelated responsibilities and activities of the respective divisions and to assure relevance and feasibility of programmatic initiatives.
Conducts staff meetings; prepares and delivers presentations at conferences, workshops and trainings, responds to requests for information from the media, the three branches of government and from other public and private agencies involved in various aspects of child welfare practice and research; and attends trainings and seminars.
Assists in the drafting of legislation and reviews and directs reviews of proposed legislation to assess programmatic impact and develops implementation plans for enacted legislation affecting Centralized Intake.
The incumbent attends and presents oral testimony at committee hearings as requested.
Works with agency Position-Specific Details: Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.