Child Welfare Case Manager Supervisor

CAMELOT COMMUNITY CARE INC•Orlando, FL

48d•$55,000 - $60,000

About The Position

The Child Welfare Case Manager Supervisor leads a unit of 6–10 Child Welfare Case Managers and support staff, overseeing case management and unit operations to promote continuity of care and permanency for children and families. The supervisor oversees cases from intake through closure, monitors service quality and compliance, manages reporting and data entry, and works to ensure contract outcomes are met. The role also includes staff hiring, training, supervision, performance management, development, and scheduling, as well as collaboration with supervisory staff, community providers, children, and families. In adoption programs, the supervisor oversees adoption activities through finalization and ensures required documentation and legal requirements are completed. The role monitors court-related activities and Independent Living requirements for applicable cases. This position is based in Orlando, Florida, and is full-time.

Requirements

Master’s degree from an accredited college or university in social work, psychology, or another Human Services discipline and three years of experience working with children and families, including one year supervising direct service workers in a related field, strongly preferred.
A bachelor’s degree from an accredited college or university in social work, psychology, or another Human Services discipline and five years of experience working with children and families, including two years supervising direct service workers in a related field, may be considered instead of a master’s degree.
Ability to meet the Florida Background Screening Clearinghouse screening requirement.

Nice To Haves

Master’s degree in social work, psychology, or another Human Services discipline.
Experience supervising direct service workers in a related field.

Responsibilities

Provide case management oversight and supervise the unit, including conducting case reviews and staff supervision.
Use critical data from internal and external sources to measure service effectiveness.
Conduct ongoing quality assurance reviews of unit cases to ensure compliance with applicable policies and regulations.
Oversee case management services and implementation of family case plans from intake through case closure.
Monitor and manage required internal and external reporting and unit data entry.
Establish systems to monitor and ensure compliance with contract outcomes.
Interview and select staff, and manage their training, orientation, supervision, performance reviews, staff development, and scheduling.
Maintain relationships with supervisory staff and encourage appropriate use of supervision and guidance.
Maintain relationships with community resource providers, facilitate referrals, and promote continuity of care for families.
Maintain relationships with children and families served, with attention to permanency, service satisfaction, and child safety.
Conduct ongoing risk management for unit cases and implement plans to mitigate identified risks.
Participate in staffing and other meetings for families assigned to the unit.
In adoption programs, supervise adoption activities through finalization and ensure completion of required documentation and legal requirements.
Monitor court-related activities and ensure assigned staff are appropriately trained in court matters.
Establish systems to ensure compliance with Independent Living requirements for qualifying cases.