Child Support Investigator 2

State of Montana • Billings, MT

9d • Hybrid

About The Position

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child Support Services Division. The Child Support Services Division (CSSD) seeks to diligently pursue and ultimately achieve financial and medical support of children by establishing, enforcing, and increasing public awareness of parental obligations. The Child Support Investigator maintains a complex caseload (up to 500 cases) and provides state administered child support services. Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

Requirements

• Bachelor’s degree in criminal justice, business administration, public administration, social work, psychology, or related field
• Three years job related experience, child support, general investigative or relevant collections experience
• Knowledge of investigative principles, due process, administrative and judicial process
• Knowledge of general collections principles and social service programs
• Ability to analyze information, make decisions and solve problems
• Excellent written and verbal communication skills
• Must pass reference checks before an offer will be extended
• Subject to background checks relevant to the position
• Subject to successfully passing an FBI fingerprint check every 5 years
• Must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov

Nice To Haves

• Child support enforcement experience
• Other combinations of directly related education and experience may be considered on a case-by-case basis

Responsibilities

• Maintains a complex caseload (up to 500 cases)
• Provides state administered child support services

Benefits

• Healthcare coverage
• Retirement plans
• Paid vacation
• Sick leave
• Holidays
• Work/life balance
• Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level