Child Support Interstate Manager (Public Service Administrator, Option 1)

State of Illinois•Springfield, IL

3d•$8,281 - $12,223•Onsite

About The Position

The Department of Healthcare and Family Services, Division of Child Support Services (CSS) is seeking a qualified and motivated individual to lead our Statewide Intergovernmental Operations Interstate Unit. This position serves as a working supervisor implementing, interpreting and coordinating policies, procedures and federal regulations for the Statewide Intergovernmental Operations Interstate unit. The ideal candidate will be professional, possess supervisory experience, and excellent communication skills. The possession of these skills will ensure the candidate is successful in the roles as Interstate Manager. HFS values employees with different backgrounds, life experiences, and talents. Employees receive a robust benefit package including:

Requirements

Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in business or public administration
Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in a public or business organization
This position requires the ability to pass a national background check prior to employment due to accessing confidential federal tax information
Requires the ability to maintain state issued equipment such as a laptop
Requires ability to travel in the performance of duties, with overnight stays as appropriate
This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

Nice To Haves

Two (2) years professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff, approving time off and conducting performance evaluations
Two (2) years professional experience working in the child support field
Two (2) years of professional experience directing and evaluating the planning and implementation of enhancements and revisions to program policy and procedures
Two (2) years professional experience establishing and monitoring quality control protocols for a private or public organization
Two (2) years of experience conducting professional team meetings leading discussions regarding policies and procedures
Two (2) years of experience in public speaking to large and small audiences providing on going technical support for child support program staff from multiple states

Responsibilities

Subject to management approval, serves as the Interstate Manager by planning, directing, and evaluating the operations of the statewide Interstate Child Support Services (CSS) program for the Bureau of Statewide Intergovernmental Operations within the Division of CSS
Serves as a working supervisor
Implements and directs management studiesImplements and directs management studies
Develops and maintains cooperative working relationships with other state, local, and public agencies and with the Attorney General’s office and the legal community
Plans and conducts monthly team meetings to discuss policies, procedures, personnel, and other operations and issues
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Benefits

Monday-Friday work schedule
Flexible work schedules are available in many program areas.
Health, Life, Vision, and Dental Insurance
Pension Plan
Paid Parental Leave
Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
Employees earn (12) paid Sick Days annually.
New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
Employees earn (3) paid Personal Days annually.
(13-14) paid holidays annually (based on start date)