Child Support Caseworker
About The Position
This position contributes to the communities by helping the Utah Office of Recovery Services (ORS) in their mission to promote responsibility, by providing child support services and support for children in care to help ensure parents are financially responsible for their children. ORS also helps ensure public funds are used appropriately through the efforts of our Bureau of Medical Collections. The applicant chosen to fill this position may have access and exposure to Federal Tax Information (FTI), Health Insurance Portability and Accountability Act (HIPAA) information, Criminal Justice Information (CJI), and other confidential information as defined by 45 CFR 303.21(a). Unauthorized access, use or disclosure is subject to federal and state penalties, fines, and disciplinary actions.
Requirements
- Proficiency in a technology-driven environment with intermediate to advanced computer skills.
- Exceptional ability to multi-task and quickly make decisions.
- Strong customer service and communication skills with an ability to assist people in a manner which shows sensitivity, tact and professionalism, without prejudice or bias.
- Ability to effectively contact individuals or organizations to secure delinquent payments, and/or arrange payment plans for money owed.
- Effectively interpret, clarify, explain and apply agency policy and procedures, business practices, federal or state laws, and regulations.
- You must successfully pass a criminal history check.
Responsibilities
- Receive extensive training to learn the interesting process of legally establishing paternity and child support orders, and/or enforcing orders by collecting child support and enforcing other provisions within the order.
- Verify and/or correct balances owed, determine appropriate legal action including garnishment or liens.
- Prepare documentation in support of cases presented in court hearings.
- Conduct research to gather evidence, analyze facts, and apply knowledge of the Office of Recovery Services' rules, regulations, and policies.
Benefits
- Excellent benefits
- Job Stability: Enjoy the security and reliability of employment within a well-established organization.
- Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
- Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
- Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
