Child Protective Services Casework Supervisor
About The Position
This position is responsible for planning, coordinating, directing, and monitoring the activities of caseworkers and support staff in the areas of child protection, adoption, and substitute care. The supervisor will assess and assign casework loads, review and monitor staff performance, and provide guidance on cases and service delivery. They will also research and collaborate with staff and peers to resolve critical and crisis situations. The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people, providing essential health and social services. The Office of Child & Family Services (OCFS) within DHHS ensures the safety, permanency, and well-being of children and families.
Requirements
- Eight (8) years of education and/or professional experience in social work.
- At least two (2) years of experience as a fully licensed social worker (LSW).
- Licensed Social Worker (LSW).
Nice To Haves
- A Master’s degree.
- Recent experience in professional child welfare casework.
- A thorough knowledge of and recent experience working with MACWIS/Katahdin.
- Four years experience as a fully-licensed social worker.
Responsibilities
- Ensuring established quality service standards are maintained.
- Conferring with and counseling workers regarding casework to assist with difficult cases and caseload problems.
- Reviewing and comparing work performance and/or products of staff with established standards to assess employee productivity levels and training needs.
- Connecting with other agencies and community resources to coordinate services, promote necessary community resources, and monitor cooperative agreements.
- Evaluating and recommending program-wide changes and establishing unit procedures and goals to upgrade the quality and continuity of services.
- Coordinating activities between the unit and service providers to effectively deliver social services to agency clients.
- Authorizing service provision and client/caseworker expenditures.
- Negotiating various contracts and agreements with service providers and others to ensure appropriate services are provided.
- Analyzing and reviewing cases to ensure compliance with state and federal laws, standards, and requirements, and initiating and participating in court hearings.
- Directing, coordinating, and/or participating in after-hours coverage to ensure appropriate staffing.
Benefits
- 13 paid holidays
- 12 days of sick leave
- 3+ weeks of vacation leave annually
- Health Insurance Coverage (State pays 85%-100% of employee-only premiums)
- Health Insurance Premium Credit (Participation decreases employee-only premiums by 5%)
- Dental Insurance (State pays 100% of employee-only dental premiums)
- Retirement Plan (State contributes 14.11% of employee's pay towards MainePERS)
- Six weeks of fully paid parental leave for all employees welcoming a child
- Additional unpaid leave may be available under the Family and Medical Leave Act.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
