Child Protective Services Casework Supervisor
About The Position
This position is responsible for planning, coordinating, directing, and monitoring the activities of caseworkers and support staff in the areas of child protection, adoption, and substitute care. The supervisor will assess and assign casework loads, review and provide guidance to staff on cases and service delivery, and work with staff and peers to resolve critical and crisis situations. The role ensures established quality service standards are maintained, confers with and counsels workers on casework, and reviews work performance to assess productivity and training needs. The supervisor also connects with other agencies and community resources, evaluates and recommends program-wide changes, coordinates activities between the unit and service providers, authorizes service provision and expenditures, negotiates contracts, analyzes cases for compliance with laws and standards, and participates in court hearings. Additionally, the position directs, coordinates, and/or participates in after-hours coverage to ensure appropriate staffing.
Requirements
- Eight (8) years of education and/or professional experience in social work
- At least two (2) years experience as a fully licensed social worker (LSW)
- Licensed Social Worker (LSW)
Nice To Haves
- A Master’s degree is preferred.
- Recent experience in professional child welfare casework.
- A thorough knowledge of and recent experience working with MACWIS/Katahdin.
- Four years of experience as a fully-licensed social worker.
Responsibilities
- Ensuring established quality service standards are maintained.
- Conferring with and counseling workers regarding casework in order to assist with difficult cases and caseload problems.
- Reviewing and comparing work performance and/or products of staff with established standards to assess employee productivity levels and training needs.
- Connecting with other agencies and community resources to coordinate services, promote necessary community resources, and monitor cooperative agreements.
- Evaluating and recommending program-wide changes and establishing unit procedures and goals in order to upgrade the quality and continuity of services.
- Coordinating activities between unit and service providers to effectively deliver social services to agency clients.
- Authorizing service provision and client/caseworker expenditures.
- Negotiating various contracts and agreements with service providers and others to ensure appropriate services are provided.
- Analyzing and reviewing cases to ensure compliance with state and federal laws, standards, and requirements, and initiate and participate in court hearings.
- Directing, coordinating, and/or participating in after-hours coverage to ensure appropriate staffing.
Benefits
- 13 paid holidays
- 3+ weeks of vacation leave annually
- 12 days of sick leave per year
- Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums
- Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%
- Dental Insurance – The State of Maine pays 100% of employee-only dental premiums
- Retirement Plan – The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
- Gym Membership Reimbursement – up to $40 per month
- Health and Dependent Care Flexible Spending Accounts
- Public Service Student Loan Forgiveness
- Living Resources Program – employee assistance program
- Six weeks of fully paid parental leave
- Voluntary Deferred Compensation – MaineSaves 457(b) account
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What This Job Offers
Job Type
Full-time
Career Level
Manager
