Child Protective Service Supervisor

Office of Shared Administration•Gilmer, WV

About The Position

The Child Protective Service Supervisor performs complex supervisory work in the provision of child protective services, with responsibility for supervising ongoing CPS cases. The role plans, assigns, and reviews employees’ work; oversees clinical decisions and complex cases; mentors and develops frontline CPS workers and associates; and performs related supervisory functions. The supervisor coordinates unit work with inter- and intra-governmental units, community organizations, and advocacy groups, and may assist a co-supervisor with screening services. The position requires sound decisions about child safety and placement, applying child welfare statutes and trauma-informed practices, and ensuring unit performance meets regulatory and quality-assurance standards. Employees are subject to on-call status outside business hours. The work may involve potentially dangerous situations for clients or workers, mandatory overtime, overtime hours, and frequent travel. A valid West Virginia driver’s license and reliable transportation are required. Employment is contingent on successful completion of a background check. A person hired into this classification must obtain West Virginia social worker licensure within the timeframe established by the appointing agency; until then, they may not perform duties that legally require licensure.

Requirements

Bachelor’s degree from an accredited college or university.
Four years of full-time or equivalent part-time experience performing social services, probation and enforcement services, or community support and welfare services for adult and child protection.
Additional education may substitute for experience on a year-for-year basis or as determined by the Office of Shared Administration Equivalency Chart.
Valid driver’s license; applicants must have a valid West Virginia driver’s license and reliable transportation.
Strong oral and written communication skills.
Ability to maintain detailed case records and extensive documentation.
Successful completion of a background check.
Obtain licensure as a social worker from the West Virginia Board of Social Work within the timeframe established by the appointing agency; until licensed, the employee may not perform duties requiring licensure under state law or Board regulation.
Internal applicants may substitute two years of full-time or equivalent part-time experience in Child or Adult Protective Services, Centralized Intake, Child Welfare, or Youth Services for the required experience.

Nice To Haves

In-depth expertise in clinical social work, forensic interviewing, and advanced application of state and federal child welfare statutes.
Proven leadership and mentorship skills, including the ability to manage high-pressure situations and support staff experiencing secondary traumatic stress.
Exceptional decision-making ability regarding safety thresholds and permanent placement outcomes.
Commitment to administrative excellence and regulatory and quality-assurance standards.

Responsibilities

Plan, assign, and review the work of employees providing child protective services.
Supervise ongoing CPS cases and oversee complex cases and clinical decisions.
Mentor and develop CPS workers and associates, including supporting staff affected by secondary traumatic stress.
Coordinate unit work with inter- and intra-governmental units, community organizations, and advocacy groups.
Assist a co-supervisor with screening services when needed.
Ensure unit performance meets regulatory and quality-assurance standards.
Maintain detailed case records and extensive documentation.
Perform related supervisory work as required.