Child Protective Service Supervisor

Office of Shared Administration • Marion, WV

2d

About The Position

Performs complex supervisory work in the provision of child protective services, overseeing the ongoing intake of CPS cases and potentially assisting a co-supervisor with screening services. Plans, assigns, and reviews employees’ work and performs related supervisory functions. Coordinates the unit’s work with inter- and intra-governmental units, community organizations, and advocacy groups. Employees are subject to on-call status during non-business hours and may have to deal with situations that are potentially dangerous to clients and workers. Mandatory overtime, overtime hours, and frequent travel may be required.

The supervisor guides and evaluates a team of CPS workers, providing clinical consultation and direction on complex case decisions. The role includes reviewing and approving safety plans, court summaries, and case assessments; facilitating unit meetings and case conferences; monitoring caseloads, performance measures, and statutory deadlines; and liaising with community partners. Applicants must have a valid West Virginia driver’s license and reliable transportation, strong oral and written communication skills, and the ability to maintain detailed case records and extensive documentation. A background check is required. Employees hired into this classification must obtain social worker licensure from the West Virginia Board of Social Work within a timeframe established by the appointing agency; before obtaining licensure, they may not perform duties that require a licensed social worker under state law or Board regulation. The role is with the Bureau for Social Services, under the West Virginia Department of Human Services, and is located in Marion County.

Requirements

• Bachelor’s degree from an accredited college or university.
• Four years of full-time or equivalent part-time experience performing social services, probation and enforcement services, or community support and welfare services for adult and child protection.
• A valid driver’s license; applicants must possess a valid West Virginia driver’s license and reliable transportation.
• Strong oral and written communication skills.
• Ability to maintain detailed case records and extensive documentation.
• Successful completion of a background check.
• Obtain licensure as a social worker from the West Virginia Board of Social Work within the timeframe established by the appointing agency. Until licensed, employees may not perform duties requiring a licensed social worker under state law or Board regulation.
• Employees may be subject to on-call status during non-business hours and may be required to work mandatory overtime; overtime hours and frequent travel may be required.
• Internal applicants may substitute two years of full-time or equivalent part-time experience in Child or Adult Protective Services, Centralized Intake, Child Welfare, or Youth Services for the required experience.
• Additional education may substitute for experience on a year-for-year basis or as determined by the Office of Shared Administration Equivalency Chart.

Responsibilities

• Plan, assign, and review the work of employees performing child protective services.
• Supervise and evaluate a team of CPS workers, providing clinical consultation and direction on complex case decisions.
• Review and approve safety plans, court summaries, and case assessments for accuracy and compliance with legal standards.
• Facilitate unit meetings and case conferences to develop interventions and resolve barriers to permanency.
• Monitor staff caseloads and performance metrics, ensuring statutory deadlines for investigations and home visits are met.
• Coordinate unit work with inter- and intra-governmental units, community organizations, and advocacy groups.
• Liaise with judicial officers, law enforcement leaders, and service providers to strengthen the local child welfare network.
• Oversee ongoing intake of CPS cases and potentially assist a co-supervisor with screening services.
• Perform related supervisory functions and other related work as required.

Benefits

• Competitive benefits, including generous leave, comprehensive health coverage, retirement options, and eligibility for Public Service Loan Forgiveness (PSLF) programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager