Child Nutrition Services Specialist (9864)

Evergreen Public SchoolsVancouver, WA
Onsite

About The Position

The Child Nutrition Specialist is responsible for duties which require independent judgement and knowledge of guidelines, policies, and procedures associated with the district sponsored Federal Nutrition Programs having significant implications with District Food Services.

Requirements

  • Keyboarding - minimum 50 wpm.
  • Demonstrated ability to operate the calculator.
  • A minimum of two years in a related field, or equivalent training.
  • Demonstrated ability to perform on the computer, including heavy data entry, using a Windows environment and related Microsoft software applications.
  • Solid foundation of Excel with independent ability to build useful reports.
  • Demonstrated ability to operate the office equipment listed in the tools and equipment area above.
  • Ability to understand complicated data flows throughout numerous systems.
  • Must be self-motivated with strong reasoning and problem solving skills, including ability to analyze and resolve issues independently.
  • Demonstrated ability to communicate effectively verbally and in writing, using proper grammar, spelling, and punctuation.
  • Demonstrated organizational skills and commitment to follow through.
  • Demonstrated ability to perform tasks accurately and in accordance with established guidelines
  • Demonstrated ability to handle multiple priorities at one time with continuous interruptions in a positive and organized manner.
  • Demonstrated ability to problem-solve.
  • Demonstrated ability to communicate effectively.
  • Demonstrated ability to maintain confidentiality of sensitive information
  • Demonstrated ability to establish and maintain positive relationships with others as part of a team.
  • Have a valid driver’s license and vehicle for use each day.

Nice To Haves

  • Experience with various Federal Nutrition programs in schools, including interpreting guidelines and matching procedures to meet rules and regulations of state and federal statutes preferred.
  • Knowledge of WESPaC, Skyward, and other OSPI applications preferred.

Responsibilities

  • Process time sensitive State/Federal regulated meal benefit applications with highest accuracy, influencing state and federal nutrition and Title 1 funding, as well as other various grants. Application processing requires detailed research and understanding of program and system complexities.
  • Work closely with the public in person, by telephone, and written correspondence via email and letter.
  • Receive and efficiently handle continuous interruptions of phone calls, emails, and public visitors, and continuous shifting of priorities.
  • Stay current, comply, and communicate enforcement of complex USDA Nutrition programs and OSPI governance.
  • Strong ethical and secure handling of confidential child and family information as well as disclosure rules in accordance with the National School Lunch Act.
  • Main point of contact and overall customer support of nutrition services issues and inquiries for all internal district staff and student families, including, but not limited to food service account funds, State/Federal regulated meal applications, and parent concerns.
  • Apply effective reasoning skills to know when to reasonably escalate communication.
  • Independently investigate and resolve food service payer account payments, adjustments, refunds, fines, returned checks, and negative balances.
  • Confront difficult situations tactfully and stay calm under pressure, including tempering parents and guardians who are upset about a situation or encounter through proper listening, fact gathering, communication, and follow through.
  • Tracking and analysis of complex system integrations for accurate flow of revenue and reporting.
  • Maintain data integrity for local, state, and federal agency compliance.
  • Weekly and monthly verification and reconciliation of all cash receipts from all schools in the district, including supporting research and troubleshooting discrepancies.
  • Regularly coordinate, resolve, calm, and/or escalate communication of complex issues and situations regarding parent complaints and concerns and enforcement of policies and procedures with cafeteria and other building staff.
  • Perform school food service, student store, vending, and fund-raising audits for verification of compliance with federal nutrition regulations.
  • Train new building secretarial staff on nutrition services policies and procedures.
  • Build positive services minded relations with Parents/Guardians, School Secretaries, and Cafeteria Staff.
  • Travel from location to location to perform tasks.
  • Attentively comply with various State and Federal Nutrition Program due dates and manage priorities of workload accordingly.
  • Follow local, state, and federal regulatory guidelines associated with Public Health and Federal Nutrition programs.
  • Manage asset purchasing and inventory, including knowledge of purchasing rules and regulations, types of equipment and necessary labor requirements of installation or removal.
  • Contact parents regarding food service account debts and follow through as necessary when matters require further assistance.
  • During peak months and as needed, must be willing to work more than 8 hours per day.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, vision, basic long-term disability, basic life and AD&D insurance through School Employees Benefits Board (SEBB).
  • FSA, DCAP, HSA, FPFSA (w/HDHP), and other supplemental benefits.
  • Employer-employee funded retirement benefits through Department of Retirement Services (DRS).
  • Paid holidays and paid time off, including but not limited to, sick, vacation, personal, PTO, religious, and bereavement leave.
  • Additional negotiated leave options can be found in the associated Collective Bargaining Agreement (CBA) for this position PSE Office-Clerical Group CBA.
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