Child Care Specialist

Montgomery County • Norristown, PA

4d • Onsite

About The Position

This position is essential to the administration of the OCDEL (Office of Child Development and Early Learning) subsidized child care program and is responsible for the management of a caseload of active clients, performing redeterminations of eligibility in accordance with DHS regulations, policies and procedures.

Requirements

• Bachelor's degree in social work, Human Services, or related field.
• Minimum of two (2) years' experience involving interviewing and/or casework.
• Excellent verbal and written communication skills.
• Excellent time management and organizational skills.
• Exceptional telephone and interviewing skills.
• Computer literacy and knowledge of specific software packages and search engines.
• Knowledge of Microsoft Word, Excel, Publisher and Outlook.
• Ability to handle multiple tasks and to adapt to new responsibilities.

Nice To Haves

• Knowledge of DHS regulations in 55 PA code Chapter 3041 Subsidized Child Care Eligibility a plus.

Responsibilities

• Manage a caseload of clients receiving subsidized childcare funding, including processing client applications and annual redetermination of client eligibility based on State regulations.
• Exhibit knowledge and understanding of the four funding sources used to pay for subsidized child care.
• Exhibit knowledge and understanding of the application process, the low-income waitlist and basic eligibility requirements for subsidized childcare funding.
• Prepare for, resolve issues prior to, and/or participate in Bureau of Hearings and Appeals (BHA) appeal hearings.
• Collaborate with Fiscal staff to resolve any enrollment discrepancies reported by childcare providers on monthly Attendance Invoices.
• Prepare documentation for recoupment of overpayment of subsidy.
• Complete referrals to the Office of State Inspector General (OSIG) for instances of suspected welfare fraud.
• Exhibits sensitivity to cultural/economic/educational differences in client and provider populations.
• Other duties as assigned by the ELRC Administrator or ELRC Assistant Administrator.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level