Child Care Licensing Supervisor

State of Connecticut•Hartford, CT

7d•Hybrid

About The Position

The Connecticut Office of Early Childhood (OEC), Division of Licensing is responsible for the administration of the child care and youth camp licensing programs. The Division is dedicated to assuring that all programs operate at or above the standards established by the applicable statutes and regulations. This is accomplished by providing technical assistance, application processing, facility monitoring, and enforcement activities. The Child Care Licensing Supervisor oversees regulatory activities that support the health and safety of children in licensed child care programs. This supervisory position ensures that child care centers, group child care homes, and family child care homes operate in compliance with applicable laws, regulations, and policies. The Child Care Licensing Supervisor manages Licensing Specialists and other assigned staff, promoting consistent interpretation and application of regulations, policies, and procedures.

Requirements

Current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language.
Eight (8) years of experience providing professional child care services with involvement in program development and operational policy.
Two (2) years of the General Experience must have been in a supervisory or consultative capacity providing professional advice and/or technical support in the field of child care.
Considerable knowledge of relevant agency policies, procedures and regulatory practices.
Ability to interpret relevant state and federal laws, statutes and regulations related to child care programs.
Knowledge of principles and techniques of planning and operating child care and youth camp programs.
Knowledge of child care licensing functions.
Knowledge of emergency procedures.
Knowledge of investigative processes.
Knowledge of and ability to mediate conflict.
Ability to negotiate and support the drafting of settlement agreements.
Considerable interpersonal skills.
Oral and written communication skills.
Supervisory skills.
Leadership skills.
Ability to facilitate enforcement proceedings.
Ability to utilize computer software.

Nice To Haves

Experience with supervision of staff.
Experience facilitating meetings in a work setting.
Experience providing staff training on child care licensing.
Experience implementing policies and procedures for child care licensing.
Experience working collaboratively with a team.
Experience providing written communication on child care regulations to internal and external stakeholders.

Responsibilities

Maintaining regular communication with staff and licensed providers to support consistent implementation of regulations, policies, and procedures.
Assigning and supervising staff responsible for conducting on‑site inspections of child care centers, group child care homes, and family child care homes.
Ensuring licensed programs operate in accordance with minimum licensure requirements.
Reviewing licensure applications and inspection reports for accuracy and compliance.
Responding to disputes related to inspection findings.
Participating in administrative enforcement actions, as assigned.
Preparing required records, reports, and documentation.
Providing technical assistance on regulatory requirements.
Working independently and collaboratively within a team environment.
Conducting staff meetings and facilitate ongoing communication within the unit.
Training staff on policies, procedures, and regulatory updates.
Conduct performance evaluations.
Making recommendations related to child care licensing operations.
Schedules, assigns, oversees and reviews work of staff.
Identifies staff training needs and designs and provides training to meet needs.
Conducts performance evaluations.
Determines priorities and plans program work.
Develops, implements and ensures maintenance of program procedures.
Develops or makes recommendations on development of policies and standards.
Maintains daily communications with staff and child care licensed providers to ensure consistency in the implementation of regulations, policies and procedures.
Acts as liaison with other operating units, agencies and outside officials regarding unit policies, procedures and legal proceedings.
Prepares reports and correspondence.
Provides budgetary input.
Interprets and explains child care licensing laws, regulations and policies to child care professionals and the public.
Reviews child care licensing proposals and makes recommendations concerning regulations and statutes that impact the child care licensing programs.
Oversees complaint investigations including the coordination of joint investigations with the Department of Children and Families (DCF), law enforcement officials, local officials and others.
Mediates disputes over regulatory compliance between licensing staff and child care provider staff.
Works with representatives of other state agencies and outside officials when establishing and implementing joint agreements and policies.
Contributes to preparation of statement of charges and notice of violations.
Prepares cases for referral to adjudication.
Represents agency in formal enforcement and administrative proceedings.
Represents the Division in agency meetings, community meetings and with Commission.
Alerts the Commissioner of cases needing immediate attention.
Conducts staff meetings.
Works with information technology staff concerning programing requirements, testing and troubleshooting analysis.
Represents agency on committees, task forces and professional conferences.
Prepares and presents training to DCF staff on MOU.
Performs related duties as required.