Child Care Eligibility Specialist I

Child Development Associates•Chula Vista, CA

just now•Hybrid

About The Position

Child Development Associates, Inc. (CDA) is a community-based, multi-service non-profit agency with over 300 employees dedicated to creating positive change in our local community. We believe that all families deserve equal access to supportive services that will promote children’s healthy development and future success. As a Child Care Eligibility Specialist (CES), you will manage a caseload of families in our Alternative Payment Program. Your duties include conducting eligibility interviews, enrolling families, processing changes, and ensuring compliance with regulations. You'll build strong relationships, provide resources, and offer support throughout their journey.

Requirements

Education, training and/or experience that demonstrate possession of the knowledge, skills and abilities listed above.
Must have strong clerical, administrative and computer skills
Valid auto registration and insurance. Position may require occasional driving to and from locations to meet with parents and/or for the purpose of training.

Nice To Haves

Associate degree in administration, human services, business, social work and/or related a plus.
One to two years’ experience, education and/or training, or equivalent combination of education and experience.
Bilingual/Spanish preferred (based on office needs).

Responsibilities

Provide and explain in detail CDA’s childcare programs to parents who walk-in or call; educate on admission and/or continued eligibility requirements.
Provide relevant and timely resource and referrals as needed.
Conduct enrollment/recertification appointments; process eligibility status changes; maintain documentation and verification requirements.
Request updated documentation for continual compliance, and process changes within timelines via correspondence, computer updates, personal inquiries and verifications.
Track and monitor eligibility and status on families receiving childcare services; submit reports as needed.
Calculate income and determine family fees, following up on all changes as needed.
Initiate prompt and professional responses to clients, co-workers, and other individuals while delivering timely services; continually prioritize workload to ensure deadlines are met.
Maintain organization of family files to create an accurate paper trail showing eligibility for childcare services provided.
Participate in on-site and off-site learning opportunities such as workshops, conferences, staff meetings and trainings.

Benefits

Medical | Dental | Vision - 80% paid by the employer in the first year, and 100% thereafter
Ongoing Training and Staff Development opportunities
Flexible Spending Account
Legal Service Plans Available
Paid Holidays, Sick Pay, and Vacation Time
Additional Vacation Days – Earn up to 5 bonus days after 3 years, and up to 15 bonus days after 10 years.
Long-Term Disability
Group and Voluntary Life Insurance Plan
Annual Employer Contribution Plan and Employee 401(k) Contribution
Employee Assistance Program