Child Care Director

Little Sprouts•Winchester, MA
•Onsite

About The Position

Babilou Family US is seeking a proactive and collaborative Child Care Director to lead one of its schools. This role is crucial for ensuring a safe, high-quality, and nurturing environment for children and families. The ideal candidate will have a people-first mindset, be ready to elevate school operations, mentor staff, engage families, and drive enrollment and financial performance. The Director will be the key decision-maker for the daily success of the school and will report directly to the Regional Manager. The company's educational approach, Sustainable Education®, is rooted in research about child development, aiming to help children thrive and build lifelong learning skills. Babilou Family US also operates under HONOR values: Humility, Open-Mindedness, Nurture, Ownership, and Recognition, fostering an environment where all stakeholders feel valued and inspired.

Requirements

  • Bachelor’s degree in Early Childhood Education, Business Administration, or related field.
  • Director II EEC State Credentials
  • 3–5 years of experience in childcare or school management.
  • Strong knowledge of state childcare and school regulations and licensing standards.
  • Excellent leadership, communication, and organizational abilities.
  • Ability to manage budgets and drive enrollment growth.
  • All employees must complete a background check as required by the Department of Early Education and Care.

Nice To Haves

  • Advanced degree in Early Childhood Education or Business (optional but beneficial).
  • Prior experience leading school-level operational improvement or quality initiatives.

Responsibilities

  • Maintain a safe, compliant, and high-quality learning environment.
  • Achieve 95%+ operational audit scores with zero major safety incidents.
  • Ensure 100% licensing compliance with zero violations.
  • Strengthen staff culture, reduce turnover, and build a high-performing team.
  • Elevate parent satisfaction to 90%+ through exceptional communication and engagement.
  • Grow enrollment 5–10% annually while maintaining healthy profit margins.
  • Host meaningful family events to build community and connection.
  • Ensure smooth daily operations that meet company standards.
  • Maintain safe, clean, and nurturing classroom environments.
  • Ensure full compliance with all state childcare and school regulations.
  • Serve as a Mandated Reporter in accordance with state law, maintaining full responsibility to recognize, document, and immediately report any suspected child abuse, neglect, or endangerment.
  • Prepare for and manage all state inspections.
  • Recruit, train, mentor, and support staff.
  • Build a positive, collaborative workplace culture.
  • Build strong, trusting relationships with parents through consistent communication.
  • Address parent questions and concerns promptly and professionally.
  • Host family-focused events to strengthen community connection.
  • Manage the school’s budget and overall financial performance.
  • Implement local marketing strategies to increase enrollment.
  • Exercises independent judgment and decision-making authority on matters related to school operations, staffing, parent communication, culture, compliance, budgeting, and safety—consistent with the FLSA Executive Exemption criteria.
  • Manages and directs the work of teachers and staff, including hiring recommendations, onboarding, scheduling, coaching, performance management, and disciplinary actions, demonstrating clear supervisory responsibility.
  • Holds primary responsibility for the overall success of the school, including operational performance, compliance readiness, financial stewardship, staff engagement, and family satisfaction.
  • Leads non-manual, high-level administrative and managerial work that requires specialized knowledge of ECE licensing, curriculum implementation, staffing models, safety practices, and regulatory requirements.
  • Exercises autonomy in setting priorities, solving problems, and determining how to meet operational, financial, and enrollment goals, without day-to-day supervision.
  • Serves as the school’s top-level leader, representing the organization in external communications, licensing interactions, inspections, community partnerships, and parent relations.
  • Develops and implements operational processes and school-wide improvements, using discretion to interpret company policies, local needs, and regulatory environments.
  • Makes decisions that directly impact business performance, including enrollment strategy, cost management, staffing ratios, and classroom allocation.
  • Provides direct supervision to staff who collectively contribute to the business operations of the school, solidifying the role as one that “customarily and regularly directs the work of two or more employees,” per FLSA standards.
  • Holds authority to influence employment decisions, including hiring, corrective action, performance evaluations, and training requirements.
  • Leads organizational culture at the school level, shaping employee engagement, morale, retention, and team effectiveness.
  • Functions as a strategic partner to Regional Managers and senior leadership, offering insights and recommendations that directly influence organizational practices and school-level outcomes.

Benefits

  • Up to 50% childcare tuition discount.
  • Comprehensive medical, dental, and vision insurance, effective on your first day of employment.
  • Free First Stop Health membership, providing 24/7 access to virtual primary care, urgent care, and short-term mental health support.
  • 401(k) retirement plan with annual discretionary employer match contribution.
  • Optional life insurance and short/long-term disability coverage, helping provide financial protection and peace of mind.
  • Performance-based pay, including increases tied to certification and/or degree completion.
  • Career growth and professional development opportunities, including training, mentorship, and our dedicated CHILD Conference.
  • Generous paid time off and holiday benefits, including an annual Winter Break closure between Christmas and New Year's.
  • Employee Assistance Program (EAP), offering confidential resources and support for mental health, financial wellness, work-life balance, and other personal needs.
  • Employee referral bonus program.
  • Tuition and professional development reimbursement.
  • Pet insurance.
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