Child and Youth Counsellor II - Safe Haven - 6276G

Starling Community ServicesKitchener, ON
CA$28 - CA$34Onsite

About The Position

Starling Community Services (formerly Lutherwood) is a progressive, not-for-profit health and social service organization that strengthens people's lives by providing mental health, employment, and housing services to more than 22,530 people annually in Waterloo Region and Wellington County. We need great people like you to help us realize our mission and support communities where everyone experiences mental wellness, opportunities for employment, a place to call home, and a sense of belonging. One full-time permanent Child and Youth Counsellor II, Safe Haven, position available, starting on July 12, 2026, working 37.5 hours per week.

Requirements

  • Diploma or degree in child and youth work or related discipline plus at least one year’s successful experience as a Child and Youth Worker or equivalent.
  • Demonstrated ability to relate to youth with warmth and understanding and setting consistent appropriate limits.
  • Highly developed professional, verbal and written skills and ability to deal with a diverse range of people.
  • Ability to work as part of a team while demonstrating strong decision-making capabilities.
  • Solid organizational skills and the ability to multi-task to meet various timelines is essential.
  • Required to hold completion of C.I.T. or equivalent, current First Aid/CPR certificate.

Responsibilities

  • Supervises, monitors, supports and counsels' clients throughout all components of their participation in the program.
  • Works in partnership with multidisciplinary teams, to facilitate safe, and goal focused programs for clients.
  • Supports the implementation of evidence-informed practices, including, Trauma Informed Care, Housing First Model and Connect principles.
  • Chairs case review meetings for assigned cases.
  • Conducts intakes, discharges, administers medication and attends to clients' medical needs.
  • Responds to client crisis situations utilizing crisis intervention techniques (CIT) as well as from an inclusive and culturally aware lens in understanding the trauma history of the client.
  • Prepares well-balanced meals that comply with Canada's Food Guide and ensuring that individual dietary requirements are adhered to and culturally relevant food options and ingredients are available.
  • Works within legislated requirements for proper and safe food handling, WHMIS, Occupational Health and safety, Infection control, lifting techniques, and disinfecting and cleaning requirements.
  • Collects information, records and maintains client files and updated client and shift data and communicates relevant clients information and needs to internal and external team members as necessary.

Benefits

  • A positive work culture, inclusive workplace policies, and employee wellness initiatives.
  • Enrollment in a defined pension plan with the Heath Care of Ontario Pension Plan (HOOPP).
  • Enrollment in our Modular Health and Dental Benefits plan with Sun Life.
  • Access to our Employee and Family Assistance Program which provides free and confidential counselling, resources and services.
  • 3 Weeks paid vacation (accumulated bi-weekly).
  • 15 hours of personal time per year.
  • Paid sick time (accumulated monthly) to a maximum of 300 hours.
  • 11 paid holiday benefits per year plus a floater day.
  • Discounted GRT passes through membership with Travel Wise.
  • Employee Referral Incentive Program.
  • Professional development and tuition reimbursement opportunities.
  • Staff appreciation events.
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