Child Abuse Intake Specialist
About The Position
At Legacy, every one of our team members plays an important role. Together, we are a team dedicated to making life better for others. As an intake specialist, you make it possible for us to coordinate procedures so that our patients get the best possible care. You will use your strong communication and interpersonal skills to collect information regarding potential patients and work with other staff members to determine the appropriateness of the referral. If you possess these skills and want to join our mission of making life better for others, we invite you to consider this position. As a condition of hire and throughout employment, role requires child abuse background checks through the DHS Child Abuse registry check. If a record exists, findings will be reported back to CAAT and addressed in accordance with program policies. The Intake Specialist is responsible for receiving incoming intake calls from a variety of sources including physicians, parents and social service agencies wishing to schedule an evaluation appointment. Duties include acquiring extensive information from the caller as well as necessary collateral contacts, and deciding, with staff input, if the case is appropriate to be seen at the program. The Intake Specialist may schedule patient appointments.
Requirements
- Bachelor’s degree in social work or related field, or equivalent experience required.
- Minimum two years experience in a similar program required.
- Excellent verbal and written communication skills.
- Demonstrated age-appropriate competency in the ability to obtain and interpret information regarding a patient’s needs; knowledge of growth and development; and an understanding of the range of evaluations and treatments needed by these patients.
Responsibilities
- receiving incoming intake calls from a variety of sources including physicians, parents and social service agencies wishing to schedule an evaluation appointment
- acquiring extensive information from the caller as well as necessary collateral contacts
- deciding, with staff input, if the case is appropriate to be seen at the program
- schedule patient appointments
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
