Abuse Investigator - Child Safety

OpenAI•San Francisco, CA

About The Position

As a Child Safety Investigator on the Intelligence & Investigations team, you will identify and disrupt actors attempting to use OpenAI’s products to sexually exploit minors both online and in the real world. OpenAI maintains strict prohibitions in this area and reports apparent CSAM and other credible child sexual exploitation threats to the National Center for Missing and Exploited Children (NCMEC), consistent with applicable law and our policies. This role requires domain-specific expertise, technical fluency, and the ability to operate in ambiguous, high-impact situations. You will conduct in-depth investigations into user behavior, analyze product data, identify emerging threat patterns, and support enforcement actions — including escalations requiring legal review and external reporting. You will also help develop detection strategies that proactively surface high-risk behavior, especially cases that evade existing safeguards. This role includes responding to time-sensitive escalations. Investigations may involve exposure to sensitive and disturbing material, including sexual or violent content.

Requirements

Have deep expertise in online child safety and child exploitation threats
Have familiarity or proficiency with technical investigations, especially using SQL, Python, Notebooks and scripts in a government, law enforcement and/or tech-company setting
Have at least 5+ years of experience tracking threat actors in abuse domains
Have worked on time-sensitive escalations involving high-risk harm
Have presented analytic findings to senior stakeholders or external partners

Nice To Haves

Speak one or more languages in addition to English
Have experience scaling and automating processes, especially with language models

Responsibilities

Investigate high-severity child safety violations and disrupt malicious actors in partnership with Policy, Legal, Integrity, Global Affairs, Security, and Engineering teams, including through cross-platform and cross-internet research
Support investigations across other high-risk harm areas where child safety concerns intersect
Conduct open-source and cross-platform research to contextualize actors and abuse networks
Develop detection signals, behavioral heuristics, and tracking strategies to proactively identify high-risk users using tools such as SQL, Databricks, and Python
Communicate investigation findings clearly and effectively to internal stakeholders through written briefs, data-backed recommendations, and escalation summaries
Develop a deep, working understanding of OpenAI’s products, internal data systems, and enforcement mechanisms
Collaborate with engineering and data partners to improve investigative tooling, data quality, and analyst workflows
Support time-sensitive escalations and high-priority investigations requiring rapid analysis and sound judgment
Represent investigative findings and work externally with the press, governments, NGOs, and law enforcement agencies
Participate in a rotating on-call schedule to support timely response to high-priority safety incidents and sensitive investigations