Chief Technology Officer

US Mobile•New York, NY
•$275,000 - $315,000•Onsite

About The Position

US Mobile is building the future of wireless communication with the goal of one unified network open to any person and any device, worldwide. They are empowering customers with all three major networks on one phone and one plan, plus home internet from Starlink, with no lock-in or commitments. The company offers custom fit plans at every price point and 24/7 customer support with real people. US Mobile is recognized as The Wirecutter's favorite cellular carrier and has been named the top-rated mobile carrier by Consumer Reports for two consecutive years. They are building innovative, scalable systems with a network-agnostic tech stack and agile, cross-functional teams built on trust and mutual respect. This role is for individuals who work fast, flexibly, and collaboratively without compromising standards. This position is for a Chief Technology Officer to own the technology vision and engineering execution behind US Mobile's platform. The CTO will unify the frontend and backend engineering organizations into one coherent technical strategy and will be part of the executive team. This is an opportunity to shape both the architecture and culture of engineering from the ground up in a fast-scaling company.

Requirements

  • 15+ years of professional software engineering experience, with significant experience in backend, frontend, systems, and/or platform engineering.
  • Previous experience leading engineering teams, technical projects, or a technology organization.
  • Strong software engineering fundamentals and hands-on development experience.
  • Strong understanding of distributed systems, system architecture, databases, APIs, cloud infrastructure, and scalability.
  • Experience designing and operating production systems at scale.
  • Experience with cloud platforms such as AWS (preferred), GCP, or Azure.
  • Experience with modern infrastructure, CI/CD, containers, monitoring, and observability.
  • Strong product mindset and ability to connect technical decisions to business outcomes.
  • Proven ability to partner with executive leadership and cross-functional teams (Product, Data, Growth, Finance, Strategy) to align technology with company priorities.
  • Proven ability to operate in an ambiguous, fast-moving environment.
  • Excellent leadership, communication, hiring, and mentoring skills.
  • Ability to work onsite in New York City.

Nice To Haves

  • Experience with Java (Spring Boot), Python (Flask, Django), RabbitMQ, AWS SQS/SNS, MongoDB, TypeScript, React, CSS-in-JS, Tanstack Query, Redux, Zustand, React Native, Rust.
  • Experience with AI-Assisted Development tools like Claude and Opencode.

Responsibilities

  • Define and own the company's technology vision, strategy, and long-term technical roadmap.
  • Assess the platform's technical health and make decisions on investment, refactoring, or rebuilding.
  • Unify frontend and backend organizations into one coherent architecture and technical strategy.
  • Drive the architecture, development, deployment, and scaling of the technology platform, including hands-on code reviews and technical design.
  • Oversee cloud infrastructure, DevOps, security, observability, and production reliability.
  • Proactively identify and address technical risks.
  • Hire, mentor, and retain exceptional engineering talent.
  • Establish engineering standards, development processes, and a culture of ownership, speed, experimentation, and excellence.
  • Establish metrics and processes for engineering productivity, system reliability, and product quality.
  • Evaluate new technologies, frameworks, and AI capabilities for business value.
  • Partner with executive leadership to translate company objectives into technical strategy.
  • Represent the company's technical vision to customers, partners, and investors.
  • Align technical roadmap with customer-facing priorities and feature delivery.
  • Ensure the platform surfaces necessary data for business decisions.
  • Support experimentation and scalable systems for acquisition, activation, and retention.
  • Inform budgeting, forecasting, and investment decisions with technical cost and capacity realities.
  • Connect technical investment decisions to long-term business and market positioning.
  • Guide and grow Backend and Frontend Engineering teams.

Benefits

  • Annual company offsites
  • Competitive Salary
  • Gym reimbursement
  • Commute reimbursement
  • Flexible working hours
  • Professional development stipend
  • Flexible time off
  • Cell phone service (up to $100/mo)
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