Chief Technology Officer

LegacyBoxChattanooga, TN
Hybrid

About The Position

Legacybox is looking for a hands-on Chief Technology Officer (CTO) & Head of Video Systems Engineering to lead the software systems, operational technology, media workflows, and AI-driven processing pipelines behind our national digitizing operation. This is not a traditional SaaS CTO role. This position sits at the intersection of software engineering, physical operations, workflow systems, media processing, AI enhancement, and production-scale automation. You will help architect and evolve the technology that powers how millions of analog memories safely move through our digitization pipeline each year.

Requirements

  • Built or led operational software systems tied to physical workflows or manufacturing environments
  • Designed media processing pipelines or large-scale video systems
  • Worked with FFmpeg, encoding pipelines, or GPU-accelerated media workloads
  • Led engineering efforts tied to logistics, workflow automation, or production systems
  • Managed cross-functional technical teams while remaining highly hands-on technically
  • Worked at the intersection of software systems and operational execution
  • Strong experience with video codecs including H.264, H.265/HEVC, ProRes, and related formats
  • Advanced knowledge of FFmpeg or similar media processing tooling
  • Experience with GPU-accelerated processing for video or image workloads
  • Familiarity with computer vision, AI-enhanced video processing, or media restoration workflows
  • Experience with Shopify integrations, workflow systems, or operational software platforms
  • Strong understanding of cloud systems, file handling, automation, and production-scale architecture

Nice To Haves

  • A highly technical systems thinker with a builder mindset
  • Comfortable moving between software architecture, operational workflows, and production environments
  • Strong communicator who can collaborate across engineering, operations, and leadership teams
  • Deeply analytical with strong troubleshooting and process improvement skills
  • Adaptable, hands-on, and capable of balancing strategic leadership with tactical execution
  • Passionate about building scalable systems that improve quality and operational efficiency

Responsibilities

  • Lead and evolve the Digifactory Operating System that powers Legacybox production workflows
  • Design and improve factory automation systems, workflow routing, production tracking, and quality control systems
  • Architect and optimize end-to-end video processing pipelines from capture through delivery
  • Build scalable media workflows utilizing FFmpeg and related media processing tools
  • Lead R&D initiatives related to AI-driven media enhancement, denoising, artifact reduction, normalization, upscaling, and restoration
  • Improve software reliability, throughput, operational visibility, and production efficiency
  • Oversee integrations involving Shopify, cloud delivery systems, metadata handling, and customer order workflows
  • Partner closely with production leadership and frontline teams to improve physical and digital workflows
  • Analyze production bottlenecks and identify opportunities for automation and operational improvement
  • Lead technical strategy while remaining deeply involved in hands-on system development and implementation
  • Support technical teams across software, operations, and media engineering initiatives

Benefits

  • Healthcare coverage (medical, dental, and vision)
  • Health Savings Account (HSA) eligibility
  • Short-term disability coverage available after the waiting period
  • Free 24/7 access to TextCare medical support
  • Retirement plan with employer match
  • Paid parental leave
  • Generous paid time off (PTO)
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