Chief Technology Officer
About The Position
Baystate Health is seeking a visionary and collaborative Chief Technology Officer (CTO) to lead the strategic direction, development, and execution of enterprise technology across a complex, multi-site healthcare system. This is a high-impact leadership opportunity for a forward-thinking executive who can balance innovation with operational excellence in a mission-driven healthcare environment. RESPONSIBILITIES: Reporting to the SVP & Chief Information & Digital Officer (CIDO), the Chief Technology Officer is a key member of the senior digital leadership team and will play a pivotal role in advancing digital transformation. This leader will ensure that all technology platforms—including clinical systems, infrastructure, cybersecurity, and digital innovation—are aligned to improve patient outcomes, operational efficiency, and financial performance.
Requirements
- Bachelor’s degree required
- Minimum of 15+ years of progressive IT experience
- 10+ years in IT or business leadership roles
- 5–7+ years in senior leadership within a large, complex healthcare organization or vendor environment
- Bachelors Degree (Required)
Nice To Haves
- Master’s degree preferred
Responsibilities
- Define and execute the enterprise technology vision aligned with organizational and digital strategy
- Partner with executive leadership (CIDO, CMIO, CNO, CFO, and others) to drive system-wide digital transformation
- Advise senior leadership and the Board on emerging technologies, risks, and opportunities
- Oversee IT infrastructure, cloud strategy, network architecture, and system reliability
- Ensure high availability and performance of enterprise systems, including the Oracle Health EHR
- Build scalable, resilient, and cost-effective technology environments
- Lead enterprise cybersecurity strategy, including risk management and incident response
- Ensure compliance with healthcare regulations (HIPAA, HITECH, CMS)
- Implement strong data governance, privacy, and security frameworks
- Oversee enterprise data architecture, interoperability, and analytics capabilities
- Enable real-time data access to support clinical and operational decision-making
- Partner with data and AI leadership to advance innovation and AI-enabled capabilities
- Establish departmental vision, goals, standards, and performance metrics
- Lead budgeting, capital planning, and cost optimization strategies
- Ensure ROI on major technology investments and initiatives
- Manage strategic vendor partnerships, contracts, and performance
- Lead vendor risk management and issue resolution
- Build consensus across stakeholders through transparent and effective communication
- Build, mentor, and lead a high-performing, service-oriented technology organization
- Foster a culture of collaboration, innovation, and continuous improvement
- Support professional growth and development across the IT team
Benefits
- Equal Employment Opportunity employer
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What This Job Offers
Job Type
Full-time
Career Level
Executive
