Chief Technology Officer

US Mobile•New York City, NY

3d•Onsite

About The Position

US Mobile is building the future of wireless communication with the goal of creating one unified network open to any person and any device, worldwide. They are achieving this by empowering customers with options like having all three major networks on one phone and one plan, home internet from Starlink, no lock-in, no commitments, and custom-fit plans at every price point. They also provide 24/7 customer support with real people. The company values real-time feedback from various channels to inform product roadmaps and operations, which has led to recognition from The Wirecutter and Consumer Reports. US Mobile is building innovative, scalable systems with a network-agnostic tech stack and agile, cross-functional teams built on trust and mutual respect. This role is for someone who works fast, flexibly, and collaboratively without compromising standards. The Chief Technology Officer will own the technology vision and engineering execution behind US Mobile’s platform, unifying frontend and backend engineering organizations into a coherent technical strategy and participating at the executive level. This is a rare opportunity to shape both the architecture and the culture of engineering from the ground up in a fast-scaling company.

Requirements

15+ years of professional software engineering experience, with significant experience in backend, frontend, systems, and/or platform engineering
Previous experience leading engineering teams, technical projects, or a technology organization
Strong software engineering fundamentals and hands-on development experience
Strong understanding of distributed systems, system architecture, databases, APIs, cloud infrastructure, and scalability
Experience designing and operating production systems at scale
Experience with cloud platforms such as AWS (preferred), GCP, or Azure
Experience with modern infrastructure, CI/CD, containers, monitoring, and observability
Strong product mindset and ability to connect technical decisions to business outcomes
Proven ability to partner with executive leadership and cross-functional teams — including Product, Data, Growth, Finance and Strategy — to align technology with company priorities
Proven ability to operate in an ambiguous, fast-moving environment
Excellent leadership, communication, hiring, and mentoring skills
Ability to work onsite in New York City

Nice To Haves

Experience with AI-Assisted Development tools like Claude, Opencode, etc.

Responsibilities

Define and own technology vision — set the company's technology strategy and long-term technical roadmap; assess the platform's technical health and decide where we invest, refactor, or rebuild.
Unify engineering — align the frontend and backend organizations into one coherent architecture and technical strategy as each team scales.
Lead architecture and execution — drive the architecture, development, deployment, and scaling of our technology platform, and stay hands-on with code reviews, technical design, and critical engineering problems.
Own infrastructure and reliability — oversee cloud infrastructure, DevOps, security, observability, and production reliability, and proactively identify and address technical risk.
Build and lead the organization — hire, mentor, and retain exceptional engineering talent, including the Lead Backend and Lead Frontend Engineers and the teams they build.
Set the bar — establish engineering standards, development processes, and a culture of ownership, speed, experimentation, and excellence.
Measure what matters — establish metrics and processes for engineering productivity, system reliability, and product quality.
Evaluate what's next — assess new technologies, frameworks, and AI capabilities, and determine where they create meaningful business value.
Partner at the executive level — work with the CEO, leaders across Product, Data, Growth, Finance, and Strategy to translate company objectives into technical strategy, and represent our technical vision to customers, partners, and investors when needed.