Chief Technology Advisor

Ensono

10d•$151,000 - $205,000•Hybrid

About The Position

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose: Honesty, Reliability, Curiosity, Collaboration, and Passion. About the role and what you'll be doing: the Chief Technical Advisor is a seasoned technologist focused on promoting technical innovation and transformation aligned with our client’s business drivers and corporate objectives to drive value-based outcomes. They also provide client and industry feedback to Ensono’s internal teams, which allows us to adjust our product and technology roadmaps. You'll work alongside and supports the Sales, Consulting, Operations and Service Management organizations to service largest and most strategic clients. You'll also work with the clients’ business and technical teams to create reference architecture frameworks and templates. You lead the effort to execute multi-year transformation initiatives in the clients’ environments. As the CTA you'll also help the account teams identify, pursue and close strategic business development opportunities while driving add-on business within existing accounts. As part of this, you must be effective in fostering executive level relationships with an emphasis on client satisfaction. Throughout the engagement process, from discovery to solution implementation, an SA must work with and often lead.

Requirements

Bachelor's degree in engineering or computer sciences
Major Industry accreditations / certifications
15+ years of experience as an architect in the hosting and network space in either a consulting environment or with a managed service provider.
Must have deep consulting or managed services experience in hosting, infrastructure, or cloud environments
Should demonstrate experience with large enterprise clients and complex, multi-year engagements
Proven track record of translating business objectives into technology strategy (not just technical problem-solving)
Proven experience in managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high client satisfaction
Deep experience public cloud platforms (AWS, Azure) and hybrid solutions preferred
Full stack hosting knowledge: compute, storage, networking, security, disaster recovery, DevOps
Deep understanding of enterprise sales process, particularly Infrastructure-as-a-Service (ITO) deals
Resourceful and confident in Crisis and Expectation management and confident under pressure
Technical documentation to capture solution components in a timely manner while ensuring acceptable level of detail, data integrity, and accountability
Ability to share knowledge and expertise among various organizations within the company and to facilitate teamwork among those organizations to better serve our clients
Ability to work in a team environment and demonstrate strong problem-solving skills
Proficient with common office applications such as MS Outlook, MS Excel, PowerPoint and MS Visio
Must have executive presence and ability to speak fluently with C-suite and senior technical leaders
Proven ability to influence complex decisions through clear storytelling and business case development
Comfort presenting to diverse audiences—business leaders, IT teams, boards of directors

Nice To Haves

Deep experience public cloud platforms (AWS, Azure) and hybrid solutions

Responsibilities

Inform client about emerging technologies pertinent to their infrastructure needs
Interpret business opportunities, changes, and challenges within our clients’ environments and work across organizational boundaries to drive short and long-term technology roadmaps which will create value for our clients and Ensono
Enable alignment of business objectives with IT roadmaps using analysis of the technology landscape to identify gaps, potential impact, technical debt, etc. and recommend solutions to support business objectives (cost optimization, improved operations, sustainability, etc.)
Advocate for - and drive adoption of – standard reference architectures, good technology design patterns, and solution principles that align with the client’s business objectives.
Work closely with client IT staff and their business leaders to promote end-to-end solutions using design patterns for mainframe, open systems, and cloud, across vendors and providers such as AWS/Azure/GCP, IBM, Dell, etc.
Collaborate with the Sales and Consulting organizations to create Pursuit, Solution, and Sales strategies for existing clients
Conduct discovery and assessment workshops (often in collaboration with resources from consulting, operations and product teams) to help drive further penetration of the client account
Develop and document solutions that meet client's (technical and business) requirements and allow them to adapt to changing industry needs with a focus on transformation and re-platform efforts
Conduct solution development sessions and present technical solutions and business cases to a wide variety of audience
Gain executive buy in for complex solutions by engaging in executive and senior-level technology discussions
Gain clients' confidence as a trusted advisor by offering consultation and recommendations drawn from insights, technology know-how, and past experiences
Align and partner with Product Management to help drive appropriate product enhancements and changes to technology roadmap
Aid in driving stability and innovation within the client's current and future state and create solutions based on client requirements and available product offerings

Benefits

Unlimited Paid Days Off
Three health plan options
401k with company match
Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
Paid childbearing and paternal leave
Education Reimbursement, Student Loan Assistance or 529 College Funding
Sabbatical leave
Wellness program
Flexible work schedule