Chief Registrar

County of Chester•Government Services Center - Westtown, PA

5d•Onsite

About The Position

The Chief Registrar is responsible for overseeing and maintaining the voter registration database for Chester County, ensuring timely and accurate processing of voter registrations and ballot applications, training current, new and temporary staff on processing registrations and applications, executing time sensitive mailers, overseeing, and troubleshooting Election Day processes and resolving issues and providing support to the Director and Deputy Director as needed.

Requirements

Bachelor’s degree from an accredited college or university or equivalent experience and training
Knowledge of Federal and Pennsylvania election laws, codes, and general; principles and practices of organization, administration, and management.
Ability to interpret and effectively apply regulations as the relate to HAVA and elections; recognize training needs.
Ability to work both independently and as part of a team.
Ability to multi-task and carry tasks to completion.
Ability to maintain professional demeanor when dealing with internal/external customers.
Ability to communicate effectively both orally and in writing.
Strong organizational and interpersonal skills.
Ability to coordinate and direct work assignments.
Ability to handle stress.
Ability to interface effectively with all levels of County management.
Advanced Word, Excel, PowerPoint, Access and Outlook skills
Intermediate Internet skill (for research purposes.).
Ability to learn specialized computer programs.

Nice To Haves

General understanding of Human Resource policies and procedures.
Strong professional ethics.
Customer service experience or skills.
Ability to maintain confidential information and handle sensitive matters.
Ability to follow office protocol.
Ability to establish priorities.
Advanced organization and coordination skills.
Ability to handle and resolve recurring problems.
Flexibility.
General knowledge and understanding of County of Chester policies and procedures.

Responsibilities

Train current, new, and temporary staff on voter registrations and ballot applications.
Interview potential staff and perform yearly evaluations.
Serve as the main point of contact between the registrars and the Department of State.
Oversee the implementation and maintenance of the SURE VOTE system.
Develop and maintain standard operating procedures for the SURE VOTE system.
Execute poll book printing, collaborating with outside print shop.
Collect and prepare registration statistics for the Director to submit to the Board of Elections and the Department of State.
Coordinate mass-mailings, such as Five Year Notice, AVN's, ERIC's, working with other departments as needed.
Oversee daily workflow operations, ensuring applications are being processed accurately and efficiently.
Oversee Voter Services call center on Election Day, ensuring Election Officials and Voters are being assisted efficiently and properly.
Collaborate with the Project Manager for Satellite Office staffing and training.
Maintain the Confidential Voters, ensuring process is handled in a discreet and confidential manner.
Perform other duties, tasks and special projects, as required.