Chief Product Owner - Affinity

Aon Corporation • Chicago, IL

13d • Hybrid

About The Position

The Chief Product Owner (CPO) for Affinity North America is accountable for defining, scaling, and executing a cohesive product strategy across a complex portfolio of MGA, MGU, program, and direct‑to‑consumer insurance businesses. This role sits at the intersection of business strategy, digital capability, underwriting models, and distribution experience, with a mandate to transform a historically under‑invested portfolio into a digitally enabled, scalable growth engine. The CPO will own the end‑to‑end product lifecycle across Affinity US—spanning product design, pricing, underwriting workflows, digital distribution, broker and customer experience, and ongoing optimization—while working in close partnership with Technology, Operations, Risk Capital, and Business Leadership.

Requirements

• Fifteen plus years of experience in insurance, MGA, or specialty distribution businesses, with deep exposure to product leadership.
• Proven success leading complex, multi‑product portfolios at scale.
• Direct experience with: MGA / MGU or program business models, High‑volume transactional insurance products, Digital distribution and workflow transformation.
• Bachelor’s degree in relevant field or equivalent years of industry experience.

Responsibilities

• Define and own the Affinity US product strategy, aligned with AOP 2027–2029 objectives.
• Rationalize and manage a portfolio of dozens of insurance products across multiple MGAs, MGUs, and program structures.
• Establish clear product segmentation across: Direct‑to‑consumer, Broker‑distributed, Sub‑producer and wholesale‑adjacent channels.
• Determine which products should be: Digitized and scaled, Standardized, Sunset or restructured.
• Lead the shift from spreadsheet‑driven processes to modern digital product experiences.
• Own product requirements for: Digital submission, quote, bind, and service journeys, Broker and sub‑producer portals, Direct digital distribution where applicable.
• Partner with Technology on platform decisions (e.g., Epic usage) while owning the product experience layered on top.
• Ensure product design supports: Straight‑through processing (STP), Automation and scalability, Future AI‑assisted workflows.
• Design product models that respect the unique economics and structures of MGAs and MGUs, including: Underwriting authority, Carrier service obligations, Distribution and commission structures.
• Ensure clear separation—and intentional integration—between: Underwriting services, Distribution activities, Claims participation where applicable.
• Create product frameworks that can be consistently applied across ~15 legal entities without forcing false uniformity.
• Partner with senior leadership on investment prioritization, especially in constrained funding environments (e.g., 2027).
• Build compelling product‑led growth cases for: Digital enablement, Broker experience improvements, Marketing and demand generation capabilities.
• Balance near‑term revenue growth with longer‑term platform and capability investments.
• Ensure all products meet regulatory, contractual, and carrier requirements, particularly as digital models replace legacy processes.
• Partner with Risk Capital and Legal on product governance, approvals, and compliance.
• Establish consistent product governance and decision frameworks across Affinity US.
• Build and lead a high‑caliber product organization spanning product management, product operations, and product analytics.
• Act as the single point of accountability for product decisions across Affinity US.
• Serve as a strong peer to Technology, Operations, and Business Leaders—collaborative, but decisive.

Benefits

• a 401(k) savings plan with employer contributions
• an employee stock purchase plan
• consideration for long-term incentive awards at Aon’s discretion
• medical, dental and vision insurance
• paid time off at the discretion of the employee and management in accordance with company policy and practices
• Various other types of leaves of absence
• paid sick leave as provided under state and local paid sick leave laws
• short-term disability and optional long-term disability
• health savings account
• health care and dependent care reimbursement accounts
• employee and dependent life insurance and supplemental life and AD&D insurance
• optional personal insurance policies
• adoption assistance
• tuition assistance
• commuter benefits
• an employee assistance program that includes free counseling sessions

What This Job Offers

• Job Type: Full-time
• Career Level: Senior