Chief Operations Officer (COO) - Northcoast Behavioral Healthcare (PN: 20043742)

State of Ohio • Northfield, OH

6d • $16 • Onsite

About The Position

The Chief Operations Officer (COO) at Northcoast Behavioral Healthcare serves as a strategic, forward‑thinking leader responsible for shaping and optimizing the hospital’s operational backbone. As a trusted partner to executive leadership, the COO directs, designs, and drives the full spectrum of NBH’s plant operations, including communications systems, property management, safety and health programs, facility engineering, and food services to ensure a safe, therapeutic, and resource‑efficient environment for patients, staff, and the community. The COO plays a major role in ensuring the hospital environment supports high‑quality patient care, staff safety, and strong operational performance. This leader helps guide NBH’s long‑term growth while maintaining compliance, efficiency, and a patient‑centered focus.

Requirements

• Completion of undergraduate core program in mental health & developmental disabilities technology, or social work or comparable field (e.g., child & family services), special education, psychology or rehabilitation or 24 mos. exp. in assessing consumers'/residents' needs & abilities as part of interdisciplinary team & in development of habilitation/treatment plans or programs for persons who are mentally ill or developmentally disabled
• 12 mos. trg. or 12 mos. exp. in federal & state regulations governing care, custody, treatment, programming & environment of consumers/residents in state facilities & serviced by community programs
• 6 mos. trg. in budgeting & spending or 6 mos. exp. determining budget & spending for operational unit or program of agency or firm
• Completion of undergraduate core program in business administration/management sciences or 12 mos. exp. in program & policy development for operational unit or program of firm or agency & monitoring implementation
• 12 mos. trg. in budgeting & spending or 12 mos. exp. determining budgetary needs & spending for operational unit or program of agency or firm
• 6 mos. trg. in manpower planning or 6 mos. exp. scheduling personnel for adequate coverage & making staff projections
• 3 mos. trg. in employee training & development or 3 mos. exp. writing training materials or conducting training
• OR 6 mos. exp. as Mental Health Administrator 5, 65225.
• OR The equivalent of Minimum Qualifications for Employment noted above.
• Mental Health Technical Skills: Behavioral Health, Emergency Management, Executive Leadership, Facilities Management
• Professional Skills: Active Learning, Building Trust, and Attention to Detail
• Official transcripts are required for all post-secondary education, coursework, or degrees listed on the application.
• Applicants must submit an official transcript before receiving a formal employment offer.
• Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration.
• Transcripts printed from the institution’s website will not be accepted.
• DBH reserves the right to evaluate the academic validity of the degree-granting institution.
• The final candidate selected for this position will be required to undergo a criminal background check.
• All final applicants tentatively selected for this class will be required to submit to urinalysis to test for illegal drug use prior to appointments.

Responsibilities

• Oversees all plant operations, including communications, property management, safety and health programs, facility engineering, and food services.
• Creates and carries out plans and procedures to make sure all resources are used effectively.
• Reviews and approves equipment purchases and coordinates major spending for property management.
• Advises administrators on new equipment, communication needs, and other operational matters.
• Leads department managers and gives day‑to‑day direction to assigned staff.
• Handles hiring, discipline, performance issues, and training.
• Makes sure all supervised areas follow department policies, state and federal laws, and union agreements.
• Ensures departments are fully prepared for surveys from CMS and The Joint Commission (TJC).
• Helps other departments get ready for inspections and develops policies and procedures that support compliance.
• Leads capital planning, including bed capacity projections, unit placement, and improvements to the therapeutic environment.
• Works with architects, planners, and maintenance teams on construction, repairs, and major improvements.
• Develops building configuration plans, manages equipment procurement, and oversees building closures while ensuring all patient standards and regulations are met.
• Coordinates the development, implementation, and monitoring of the hospital’s operational plan.
• Serves as a member of the NBH Hospital Executive Committee (HEC).
• Represents the hospital in meetings with federal, state, and local officials on capital planning and related topics.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree