Chief Operations Officer

Kentucky Community and Technical College SystemOwensboro, KY
Onsite

About The Position

HealthForce Kentucky – Owensboro, KY is a 501(c)(3) nonprofit organization dedicated to developing pipelines and pathways for P-12 and postsecondary students to enter healthcare professions throughout the Commonwealth of Kentucky. HealthForce Kentucky, in partnership with Owensboro Community and Technical College, is seeking a qualified and motivated individual for the position of Chief Operations Officer (COO). This role will report to the President/CEO. HealthForce Kentucky is a large healthcare workforce development engine operating a hub-and-spoke model from Owensboro, Kentucky. The newly opened Innovation and Simulation Center is a 35,000 square foot building. We also operate multiple mobile units that primarily serve rural areas. This senior leadership position is responsible for oversight and management of the program including the Education, Information Technology, Operations, Logistics, Maintenance, Vendor Management and Program Delivery. In addition, the position administers and evaluates all business and administrative matters including income and expenses, orientations, and personnel administration within several departments and provides analysis and strategic planning as well as input to budget control.

Requirements

  • Bachelor’s degree in business administration, healthcare, management, or related field with seven (7) years of operational work experience in healthcare simulation or equivalent field.
  • Certified Health Simulation Educator (CHSE) or Certified Healthcare Simulation Operations Specialist certification within 2 years and 4 months of hire.
  • Three (3) years of supervisory experience is required.

Nice To Haves

  • Master’s degree in business, project management, healthcare, and five (5) years of relevant operational work experience is preferred.
  • Perform duties with expert knowledge of concepts, practices, and procedures.
  • Proactively recognize business needs and impact of issue at hand; identifies and implements new creative solutions, (both short/long term) that may extend beyond assigned area.
  • Autonomy in decision-making for daily activities; ability to be a self-starter, operate independently, and provide strategic initiative with management.
  • Communicate directly with program leadership; expected to provide direction to external contacts. Must work cooperatively and collaboratively with others.
  • Responsible for task assignment, coordination, and follow up. Apply institutional policies and procedures.
  • This position may be required to travel up to 50% of the time with associated overnight stays when needed. Travel is compensated in accordance with travel policies.

Responsibilities

  • Oversee the overall operations of the program, ensuring that all departments are working together effectively and efficiently to achieve goals and objectives; Leads and manages a team of managers, coordinators and/or other staff, providing coaching, mentoring, and performance management as needed to ensure high-quality operations and strong employee engagement.
  • Provides senior leadership, management supervision, and oversight of all functions of the operations. Ensures that operations comply with internal control policies, and transactions comply with established business procedures. Provides input to the CEO and Business Office, which includes scheduling, budget monitoring and input, data tracking, monthly reporting, grant compliance, and inventory management. Additionally provides guidance for equipment and supply purchasing.
  • Provides senior leadership and management of staff. Works with senior leadership to ensure that a collaborative process exists.
  • Provides senior leadership and management supervision of the program’s technology and assets. Works with Information Technology to assure local compliance of safe and secure network operations. Ensures that the program has current and operational hardware and software to meet the technology needs of the program.
  • Works with managers, coordinators, and other staff to ensure assets are well maintained.
  • Works with multiple constituents on projects and initiatives.
  • Provides senior leadership and management supervision of special projects. Works with internal and external resources to assure community and partner organizations needs are being met and program goals are achieved.
  • Serves as a member of the program’s executive leadership team, other component committees, and all other duties as assigned.

Benefits

  • Exceptional health care, vision, and dental coverage for you and your family
  • Tuition reimbursement/waiver for you, your spouse, and dependents
  • 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
  • Vacation/Sick Time
  • Work-Life Balance
  • 9.5 Paid Holidays
  • 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
  • Employee Assistance Program
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