Chief Operating Officer (COO)- 3640759

AMS Staffing•Chicago, IL

6d•Hybrid

About The Position

Our client is seeking an accomplished and strategic Chief Operating Officer (COO) to serve as a key member of the firm's executive leadership team. Reporting directly to the Equity Members, the COO will be responsible for leading the firm's operational strategy while ensuring organizational efficiency, financial stability, employee engagement, and long-term growth. This executive will partner closely with firm leadership, Finance, Marketing, Technology, and Human Resources to align operational initiatives with the firm's strategic vision.

Requirements

Bachelor's degree required
Minimum of 10 years of executive leadership experience, preferably within a law firm or other professional services environment.
Demonstrated success leading strategic initiatives, operational improvements, and cross-functional teams.
Strong financial acumen with experience managing budgets, financial reporting, and organizational risk.
Outstanding communication, relationship-building, and leadership skills.
Ability to influence partners, attorneys, and professional staff while building trust and credibility.
Strategic thinker with exceptional analytical, problem-solving, and execution skills.
Ability to prioritize competing initiatives and perform effectively in a fast-paced environment.
High degree of professionalism, discretion, integrity, and sound judgment.

Nice To Haves

MBA or other advanced degree preferred.

Responsibilities

Partner with the Equity Members to develop, prioritize, and execute the firm's strategic initiatives.
Align operational objectives with the firm's long-term vision and business goals.
Identify organizational risks and opportunities while supporting firm-wide risk management initiatives.
Drive implementation of strategic priorities across all administrative departments.
Evaluate existing operational processes and identify opportunities for continuous improvement.
Develop and implement best practices that improve workflow, productivity, and overall firm performance.
Ensure technology systems support operational efficiency, cybersecurity, AI initiatives, and future growth.
Promote innovation while maintaining operational consistency throughout the organization.
Develop, monitor, and refine firm-wide Key Performance Indicators (KPIs).
Deliver meaningful operational and financial reporting to executive leadership.
Utilize data-driven insights to support strategic decision-making.
Establish reporting structures to measure operational, financial, and client service performance.
Oversee key financial operations including: Budget development, Financial reporting, Accounts Payable, Accounts Receivable, Firm billing, Tax reporting.
Partner closely with the Finance Director to ensure financial stability, cost control, and long-term profitability.
Identify financial risks and opportunities that support the firm's fiscal health.
Oversee core Human Resources functions including: Employee compensation, Benefits administration, Recruitment and talent acquisition, Workforce planning.
Foster a collaborative, inclusive, high-performing workplace culture.
Ensure compliance with employment laws and HR best practices.
Promote employee engagement, retention, and professional development.
Partner with firm leadership and the Head of Marketing to support firm growth initiatives and strategic business objectives.
Build strong relationships with attorneys, professional staff, clients, vendors, and community organizations.
Serve as a visible leader who reinforces the firm's culture, values, collaboration, and commitment to exceptional client service.
Represent the firm within professional organizations and the legal community.