Chief Operating Officer (COO)

Central Clinic Behavioral Health • Cincinnati, OH

3d • Onsite

About The Position

Join our Mission-Driven, 5-time Top Workplace Award Winning Organization Program / Department: Central Administration Position : Chief Operating Officer Employment Type: Full-time Location: Cincinnati, Ohio About Us At Central Clinic Behavioral Health, our mission is to inspire meaningful change by creating options and choices through compassionate approaches to behavioral health services that foster recovery and resiliency for children, adults, families, and communities . Our goal is to connect the right people to the right behavioral health service at the right time. One person’s healing has a cascading effect that not only helps one, but also the wellness of the family and ultimately the community. We serve all communities with dignity and dedication and believe everyone deserves access to high-quality, compassionate care. Our employees are the heart of that mission. Why Work with Us? Our Award-Winning Culture: As a 5-time Top Workplace Award winner , our employees are at the core of everything we do, and we are committed to fostering a culture rooted in teamwork, open-mindedness, and accountability where everyone feels supported and empowered to grow—both professionally and personally. We prioritize employee wellness, ongoing training, and a collaborative environment where everyone’s voice matters. You will find a community of professionals who support each other—and our clients—with compassion and respect. Competitive Benefits Package: Competitive salary with annual increases based on merit / performance Salary increases with new licensures Full health, dental and vision insurance with employer contribution Clinical supervision and licensure support provided Generous paid time off – Year 1 of employment – 4 weeks of PTO AND 11 paid holidays Service delivery bonuses, for applicable roles. Short – term disability – offered at no cost to all employees 401(k) available after one year of employment Employee wellness programs Ongoing training and CEU opportunities Public Service Loan Forgiveness (PSLF) eligible employer. Flexible scheduling for many roles Position Summary The Chief Operating Officer (COO) is a member of Central Clinic's Executive Leadership Team and reports directly to the President & Chief Executive Officer. The COO provides executive leadership for the organization's program operations, compliance, quality, and safety functions, ensuring the delivery of high-quality, efficient, safe, and compliant behavioral health services. The COO models Central Clinic's mission, vision, and values through ethical leadership, accountability, and operational excellence while partnering with executive leadership and leading program operations to advance strategic priorities, optimize organizational performance, and foster a culture of safety, collaboration, innovation, and continuous improvement. The essential duties and responsibilities include, but are not limited to, the following: Serve as a member of the Executive Leadership Team, partnering with the President & Chief Executive Officer to execute the organization's strategic plan, operational priorities, and long-term organizational goals. Provide executive leadership and oversight of program operations, compliance, quality improvement, risk management, and workplace safety to ensure the effective, efficient, safe, and client-centered delivery of behavioral health services. Develop, implement, and evaluate operational policies, procedures, systems, performance metrics, and continuous improvement initiatives that promote operational excellence, accountability, regulatory compliance, and organizational performance. Monitor operational, financial, quality, and compliance outcomes and implement strategies to improve organizational effectiveness, service delivery, and achievement of strategic objectives. Partner with Finance, Human Resources, Information Technology, Facilities, and other organizational leaders to align resources, optimize operational performance, and support organizational priorities. Provide leadership, supervision, coaching, accountability, and professional development to assigned directors and operational leaders while fostering a culture of engagement, collaboration, continuous improvement, and high performance. Serve as a trusted ambassador for the organization by developing and maintaining strategic relationships with community partners, regulatory agencies, funders, and other external stakeholders to strengthen collaboration, advance advocacy efforts, support organizational growth, and improve outcomes for clients and the communities we serve. What We Value in our next Chief Operating Officer Master's degree required in Social Work, Clinical Mental Health Counseling, Marriage and Family Therapy, Psychology, Nursing, Healthcare Administration, Public Health, Behavioral Health Administration, or a closely related healthcare or behavioral health field. Active Ohio independent behavioral health license (e.g., LPCC-S, LISW-S, or another qualifying independent license with supervisory designation.) Ten (10) to fifteen (15) years of progressively responsible leadership experience in behavioral health, healthcare, or a related human services organization Demonstrated experience leading multidisciplinary teams, operational performance, regulatory compliance, quality improvement, and organizational initiatives. Experience with behavioral health operations, OhioMHAS certification standards, Medicaid-funded services, and healthcare regulations. Preferred : Three (3) to five (5) years of executive or C-suite leadership experience. Experience in a nonprofit behavioral healthcare organization. Experience serving within an OhioMHAS-certified behavioral health organization, including regulatory survey readiness and accreditation activities. Knowledge, Skills & Abilities : Knowledge of behavioral health operations, healthcare administration, CARF and OhioMHAS certification standards, and applicable federal and state regulations. Knowledge of quality improvement, compliance, risk management, workplace safety, emergency preparedness, and operational best practices. Ability to lead organizational change, improve operational performance, and effectively manage multiple priorities. Strong financial, analytical, strategic planning, and decision-making skills. Exceptional interpersonal, communication, relationship-building, and leadership skills with the ability to work collaboratively across all levels of the organization. Demonstrated commitment to ethical leadership, continuous improvement, and client-centered care. Ready to Make a Difference? At Central Clinic Behavioral Health, you will not just find a job, you will find a calling, a community, and a place to grow. If you are passionate about behavioral health care and want to be a part of an organization where your efforts truly make a difference, we encourage you to submit your resume today. To be considered, please submit your completed resume and application by August 7, 2026. Notice of Accommodation Central Clinic Behavioral Health is committed to complying with the Americans with Disabilities Act (ADA) and ensuring equal employment opportunities for all qualified individuals, including individuals with disabilities. If you require a reasonable accommodation to complete the application process, participate in the interview process, or otherwise engage in the recruitment process, please contact Human Resources at [email protected] . All requests for accommodation will be handled in a confidential manner and will be considered in accordance with applicable laws and regulations.

Requirements

• Master's degree required in Social Work, Clinical Mental Health Counseling, Marriage and Family Therapy, Psychology, Nursing, Healthcare Administration, Public Health, Behavioral Health Administration, or a closely related healthcare or behavioral health field.
• Active Ohio independent behavioral health license (e.g., LPCC-S, LISW-S, or another qualifying independent license with supervisory designation.)
• Ten (10) to fifteen (15) years of progressively responsible leadership experience in behavioral health, healthcare, or a related human services organization
• Demonstrated experience leading multidisciplinary teams, operational performance, regulatory compliance, quality improvement, and organizational initiatives.
• Experience with behavioral health operations, OhioMHAS certification standards, Medicaid-funded services, and healthcare regulations.

Nice To Haves

• Three (3) to five (5) years of executive or C-suite leadership experience.
• Experience in a nonprofit behavioral healthcare organization.
• Experience serving within an OhioMHAS-certified behavioral health organization, including regulatory survey readiness and accreditation activities.

Responsibilities

• Serve as a member of the Executive Leadership Team, partnering with the President & Chief Executive Officer to execute the organization's strategic plan, operational priorities, and long-term organizational goals.
• Provide executive leadership and oversight of program operations, compliance, quality improvement, risk management, and workplace safety to ensure the effective, efficient, safe, and client-centered delivery of behavioral health services.
• Develop, implement, and evaluate operational policies, procedures, systems, performance metrics, and continuous improvement initiatives that promote operational excellence, accountability, regulatory compliance, and organizational performance.
• Monitor operational, financial, quality, and compliance outcomes and implement strategies to improve organizational effectiveness, service delivery, and achievement of strategic objectives.
• Partner with Finance, Human Resources, Information Technology, Facilities, and other organizational leaders to align resources, optimize operational performance, and support organizational priorities.
• Provide leadership, supervision, coaching, accountability, and professional development to assigned directors and operational leaders while fostering a culture of engagement, collaboration, continuous improvement, and high performance.
• Serve as a trusted ambassador for the organization by developing and maintaining strategic relationships with community partners, regulatory agencies, funders, and other external stakeholders to strengthen collaboration, advance advocacy efforts, support organizational growth, and improve outcomes for clients and the communities we serve.

Benefits

• Competitive salary with annual increases based on merit / performance
• Salary increases with new licensures
• Full health, dental and vision insurance with employer contribution
• Clinical supervision and licensure support provided
• Generous paid time off – Year 1 of employment – 4 weeks of PTO AND 11 paid holidays
• Service delivery bonuses, for applicable roles.
• Short – term disability – offered at no cost to all employees
• 401(k) available after one year of employment
• Employee wellness programs
• Ongoing training and CEU opportunities
• Public Service Loan Forgiveness (PSLF) eligible employer.
• Flexible scheduling for many roles

What This Job Offers

• Job Type: Full-time
• Career Level: Executive