Chief Operating Officer

BjakMadison, MS

About The Position

The COO will own group-wide operations and execution across ActAI businesses, functions and markets. The role is responsible for making sure priorities translate into clear ownership, measurable outcomes and fast execution.

Requirements

  • Strong track record building and scaling operations in a technology company, startup or high-growth business.
  • Experience owning company-wide, multi-market or multi-business execution.
  • Strong understanding of business metrics, operating models and organisational design.
  • Ability to identify why a business or team is underperforming and implement the fix.
  • Highly analytical with strong execution capability.
  • Hands-on operating style - comfortable working directly with data, processes and teams.

Responsibilities

  • Turn group priorities into targets, owners, timelines and operating plans.
  • Run operating reviews and identify businesses, teams or projects that are behind plan.
  • Solve cross-functional problems across product, technology, operations, people and commercial teams.
  • Build processes for planning, performance management, accountability and resource allocation.
  • Lead the operating setup of new businesses, markets and teams.
  • Improve organisational structures and processes that slow execution.
  • Step directly into critical projects when execution or ownership is weak.
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