Chief Operating Officer (Coo)

City of New York • New York, NY

15h • Onsite

About The Position

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. DSS is seeking to hire one (1) Director of Administration M-VII to function as Chief Operating Officer (COO) who under the executive direction of the DSS First Deputy Commissioner, with the broadest latitude for the exercise of independent action and decision-making, will be responsible for directing and coordinating the overall management of all HRA/DSS management support/administrative areas. These areas consist of the following programs: General Support Services (GSS), Emergency Management (EM), Police Operations, and Community Food Connection. The Chief Operating Officer will be responsible for planning, developing and formulating policies and procedures impacting the programs of DSS/HRA; identify and resolve problems and conflicts impacting DSS/HRA operations; have a major policy-making role in establishing programs which enable key staff members to perform efficiently to ensure future executive and management requirements. The COO will serve as a chief advisor to the Commissioner in the formulation, resolution and interpretation of major policy issues as it relates to the assigned areas of responsibility and advising other executive team members accordingly; serve on task forces, committees and boards representing the Agency’s position as it relates to this jurisdictional area of responsibility.

Requirements

• A master's degree from an accredited college and four years of administrative experience in a large governmental agency or equivalent organization; or Education and/or experience equivalent to the above. However, all candidates must have a baccalaureate degree from an accredited college and at least 18 months of administrative or consultative, managerial or executive experience.

Responsibilities

• Directing and coordinating the overall management of all HRA/DSS management support/administrative areas.
• Planning, developing and formulating policies and procedures impacting the programs of DSS/HRA.
• Identifying and resolving problems and conflicts impacting DSS/HRA operations.
• Having a major policy-making role in establishing programs which enable key staff members to perform efficiently to ensure future executive and management requirements.
• Serving as a chief advisor to the Commissioner in the formulation, resolution and interpretation of major policy issues as it relates to the assigned areas of responsibility.
• Advising other executive team members accordingly.
• Serving on task forces, committees and boards representing the Agency’s position as it relates to this jurisdictional area of responsibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive