Chief Operating Officer

Arbill Industries Inc • Philadelphia, PA

28d • Hybrid

About The Position

The Chief Operating Officer (COO) is a key member of the Executive Leadership Team responsible for translating the company's strategic vision into operational execution. The COO provides enterprise-wide leadership for Operations, Supply Chain, and Information Technology while building the systems, processes, and organizational capabilities required to support profitable growth.

This executive is responsible for designing and continuously improving the company's operating model by establishing scalable processes, leveraging technology, implementing performance management systems, and driving operational excellence across all business functions. The COO develops organizational infrastructure that enables growth, improves customer experience, increases operational efficiency, and maximizes profitability.

The COO partners closely with the CEO and executive leadership team to execute strategic initiatives, support geographic expansion, integrate new capabilities, and ensure operational readiness for future growth. This role champions continuous improvement, accountability, innovation, and data-driven decision making throughout the organization.

Requirements

• 15+ years of progressive leadership experience in operations, supply chain, manufacturing, distribution, industrial products, or related industries.
• Minimum of 8 years leading multiple business functions at the executive or senior leadership level.
• Demonstrated success leading organizational growth, operational transformation, and enterprise-wide process improvement.
• Experience implementing ERP systems, digital transformation initiatives, and operational technologies.
• Distribution, industrial supply, safety products, PPE, manufacturing, or B2B experience.
• Multi-site operational leadership.
• Bachelor's degree in Business, Supply Chain, Engineering, Operations Management, or related field required.
• Analytical Thinking: Ability to analyze complex operational issues, interpret data, solve problems, and apply strong organizational skills and attention to detail.
• Team Leadership: Ability to build, lead, coach, motivate, and develop teams while promoting accountability, clear communication, active listening, and cultural awareness.
• Relationship Management: Ability to build and maintain effective relationships with internal and external stakeholders through strong interpersonal skills, collaboration, and emotional intelligence.
• Strategic Thinker and Execution Oriented: Ability to support long-term planning, establish goals, anticipate operational risks and opportunities, and align execution with business priorities.
• A valid driver’s license and reliable transportation may be required based on business needs.

Nice To Haves

• MBA or Master's degree preferred.

Responsibilities

• Build, mentor, and develop high-performing leadership teams to ensure clear expectations, consistent execution, and accountability across assigned functions.
• Establish and monitor performance expectations, KPIs, staffing plans, and capacity models to align team resources with business needs.
• Provide feedback, identify development opportunities, and foster a culture of safety, service, accountability, productivity, accuracy, and continuous improvement
• Establish succession planning, workforce development strategies, and leadership development initiatives.
• Promote employee engagement while reinforcing Arbill's Core Values.
• Serve as a strategic member of the Executive Leadership Team, helping establish and execute company objectives.
• Translate strategic initiatives into executable operational plans with measurable outcomes.
• Develop and maintain the operating model required to support sustainable growth.
• Establish organizational priorities and ensure alignment across Operations, Supply Chain, and Information Technology.
• Drive accountability for company performance through operational metrics, financial discipline, and execution.
• Develop operational strategies that improve productivity, customer service, quality, profitability, and scalability.
• Establish operational KPIs, dashboards, and reporting systems that drive accountability and informed decision-making.
• Remove operational bottlenecks and improve cross-functional collaboration.
• Build scalable systems, organizational structures, and business processes that support company growth.
• Lead operational readiness for geographic expansion, acquisitions, new business initiatives, and product introductions.
• Evaluate emerging technologies and operational innovations that improve competitive advantage.
• Ensure organizational infrastructure evolves to support increasing customer demand.
• Lead continuous improvement initiatives across operational functions by identifying gaps, optimizing processes and systems, and implementing standard work practices.
• Delegate tasks and define clear ownership, then measure results through KPIs and performance tracking. Monitor outcomes and refine processes to improve efficiency, accuracy, service levels, safety, and scalability.
• Champion a culture of continuous improvement across the organization.
• Analyze workflows, identify process gaps, redesign business processes, and implement sustainable operational improvements.
• Standardize operating procedures and establish clear ownership and accountability.
• Provide executive oversight of Information Technology, Supply Chain, and Operations leadership.
• Ensure technology investments align with business strategy and operational objectives.
• Support ERP optimization, cybersecurity, digital transformation initiatives, AI adoption, enterprise architecture, and business continuity planning.
• Oversee supply chain strategy, inventory optimization, supplier performance, procurement, logistics, forecasting, and cost management.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive