Chief Operating Officer

Catalyst HRE•Nashville, TN

10d

About The Position

Andrews Athlete is seeking a hands-on, execution-driven Chief Operating Officer to operationalize and launch the Andrews Intelligence Platform, a closed-model AI platform built on vetted sports medicine and safety content for athletes, parents, coaches, and organizations. The COO will own integration, delivery, and follow-through across the assets supporting the platform’s launch and growth. The role leads the platform’s operational launch from beta through commercial rollout and aligns technology, content, clinical, partnership, and commercial workstreams. The COO partners with the Chief Technology Officer on technology resources, priorities, and business requirements; translates customer and business needs into operating plans and accountability; manages platform unit economics; and develops and executes go-to-market strategy. The COO will build the processes, systems, vendor relationships, reporting, and KPIs needed to scale the business; support capital-raising efforts with operating plans and metrics; recruit and lead an operations team as the business grows; and provide regular updates to executive leadership. The position is full-time, salaried, and exempt, based in Pensacola, Florida, or Nashville, Tennessee, with travel required. The company emphasizes results, creativity, honesty and candor, and strong teamwork.

Requirements

Bachelor’s degree required.
At least 10 years of operating experience, including senior leadership roles responsible for scaling a business, launching a product, or running complex, multi-stakeholder operations.
Demonstrated ability to drive execution and delivery as an operator.
Ability to work effectively alongside technical teams; experience building technology is not required.
Working understanding of AI and software platform economics, including usage-based costs, subscription pricing, and go-to-market models.
Strong process and systems orientation, with the discipline to build structure in an early-stage, fast-moving environment.
Excellent leadership, communication, and interpersonal skills, including the ability to work across executives, physicians, partners, and investors.
Coachable and eager to learn in a fast-paced, evolving environment.
Self-starter able to manage multiple priorities and work independently.

Nice To Haves

MBA or another relevant advanced degree.
Experience in sports, sports medicine, healthcare, or consumer technology.

Responsibilities

Lead the operational launch of the Andrews Intelligence Platform from beta through commercial rollout, owning integration, delivery, and follow-through.
Drive execution across technology, content, clinical, partnership, and commercial workstreams, keeping them aligned and on schedule.
Partner with the Chief Technology Officer to ensure the technology team has the resources, priorities, and business requirements needed to build and ship the platform.
Identify business and customer needs and translate them into operating plans, milestones, and team accountability.
Manage platform unit economics, including AI model and token costs, usage-based cost scaling, and subscription and pricing models.
Develop and execute the go-to-market strategy for athlete, parent, coach, and organization audiences.
Coordinate with leadership to draw on Andrews Way resources, including physician expertise, content, and partner relationships.
Build operating infrastructure for scale, including processes, systems, vendor relationships, reporting, and key performance indicators.
Support capital-raising efforts by providing operating plans, metrics, and updates for investor and advisory board conversations.
Recruit, develop, and lead an operations team as the business grows.
Provide regular reports and updates to executive leadership.
Perform other duties and projects as assigned.