Chief Operating Officer

The Villages of Indiana • Indianapolis, IN

2d

About The Position

The Chief Operating Officer serves as a strategic and collaborative executive leader responsible for advancing operational excellence, organizational effectiveness for programs, and mission impact across The Villages of Indiana. Working closely with the President & CEO and Executive Leadership Team, the COO fosters a positive, high-performing culture that supports employees, strengthens programs, encourages innovation, and ensures exceptional service to children and families statewide. This position promotes cross-organizational collaboration, strategic growth, operational alignment, and continuous improvement while supporting the agency’s mission, vision, goals, and values.

Requirements

• Master’s Degree from an accredited college or university in social work, psychology, counseling, education, or a related field
• Seven (7) years of related experience with child focused social services
• Five (5) years of senior leadership experience
• Experience and knowledge of clinical services

Responsibilities

• Provide operational leadership and oversight related to contracts, grants, vendor relationships, business agreements, and state/federal partnerships.
• Ensure Request for Proposals/Information/Service are completed and submitted timely and accurately.
• Inspire, mentor, and empower leaders and teams to achieve strong outcomes for children and families through collaboration, innovation, accountability, and shared purpose.
• Oversee designated areas of Program Administration and facilitate strong integration and collaboration across service lines and departments agency wide.
• Create and execute strategies for program and service growth opportunities that strengthen organizational impact and community responsiveness.
• Communicate recommendations for program and operational improvements based on organizational needs, emerging trends, and best practices.
• Drive innovation and strategic expansion initiatives that strengthen programs, enhance operational effectiveness, and increase organizational impact to support high-quality services, operational excellence, and long-term sustainability.
• Foster a culture of innovation, collaboration, service enhancement and continuous improvement across programs and operations that is aligned with the organization’s mission and strategic priorities.

Benefits

• Ongoing professional development opportunities
• Access to low-cost healthcare benefits that support you and your family
• Generous PTO and Holiday program
• Emphasis on work life balance
• Flexible scheduling
• Competitive pay

What This Job Offers

• Job Type: Full-time
• Career Level: Executive