Chief Operating Officer (remote)

Together Light • Delhi, NH

104d • Remote

About The Position

Together Light is a remote-first company with two business units: Christian Filipina (dating platform) and Filipina Visa (visa and immigration service). We are seeking a world-class operational leader to join our team as a Chief Operating Officer. This is a critical hire to help us scale. We are hiring two COOs, each for one business unit. The role requires an individual who excels at translating vision into reality, is data-driven, and thrives on accountability.

Requirements

• A true Integrator: Translates vision into a concrete plan and executes it flawlessly.
• A Data Skeptic: Questions inputs, holds leaders accountable for insightful data, and trusts data after intimate understanding.
• Exceptional Communicator: Master of the written word, writing with clarity and precision.
• Strong Leader: Manages managers, fosters accountability, and builds high-performing teams (remote and international).
• Respects Process: Believes in the power of systems and is willing to master a system before changing it.
• Resilient: Thrives on high-stakes challenges and has the grit to see them through.
• Experience in P&L ownership.
• Experience leading and managing teams.

Nice To Haves

• Experience in the dating industry (for Growth-First COO role).
• Experience in visa and immigration services (for Process-First COO role).
• Experience with complex, high-touch service operations.

Responsibilities

• Take complete ownership of a business unit's operational execution.
• Transform strategic goals into daily, weekly, and quarterly results.
• Solve operational challenges in service delivery, turning it into an efficient, productive, and profitable engine.
• Take full P&L and growth/operational ownership of a business unit.
• Build, hire, and manage teams (remote and international).
• Re-engineer processes to be scalable, efficient, and effective.
• Master existing systems and procedures, identify inefficiencies, and implement data-driven improvements.
• Act as the primary analytical engine for the business, using data to validate processes and drive profitability.
• Lead and manage teams, acting as the "police officer" for quality, compliance, and adherence to procedure.
• Revolutionize marketing strategies.
• Bring on major marketing partners, affiliates, and influencers.
• Build and manage a new India-based sales team from the ground up.
• Solve a complex service delivery challenge, owning the client journey from payment to completion.

Benefits

• Competitive Compensation: A strong salary with significant performance-based incentives.
• Full Autonomy: P&L-ownership role with broad authority to execute.
• Close Partnership: Work directly with the CEO as their key strategic partner.
• 100% Remote: Global, remote-first company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed