Chief of Staff - Slack

Salesforce•San Francisco, CA

6d•Hybrid

About The Position

The Chief of Staff plays a strategic and operational leadership role across Slack's Engineering organization, reporting directly to the EVP of Engineering. This person is the connective tissue between engineering leadership, finance, people, and cross-functional partners — ensuring the org runs with clarity, discipline, and momentum. The ideal candidate is both a strategic thinker and a hands-on operator who thrives in a fast-moving environment and can seamlessly shift between long-term planning and day-to-day execution. This role also serves as an operational bridge to the Trust & Infrastructure teams — ensuring that reliability, security, and infrastructure priorities are reflected in planning, headcount decisions, and org-wide commitments.

Requirements

14+ years in business operations, strategy, finance, or a related field — ideally within a high-growth technology company
Proven track record of operating as a trusted partner to senior engineering or technical leadership
Strong financial acumen including headcount planning, budget management, and variance analysis
Exceptional organizational, communication, and cross-functional collaboration skills
Self-directed and proactive — comfortable managing multiple workstreams with minimal oversight
Ability to build strong relationships across engineering, finance, HR, legal, and recruiting
Bachelor's degree required

Nice To Haves

Experience working with or supporting Trust, Infrastructure, or Platform engineering teams is a plus
MBA or advanced degree a plus
Prior experience in an engineering business operations or chief of staff role
Strong familiarity with Slack, Salesforce tools, Workday, and Tableau
Experience with AI-powered productivity tools

Responsibilities

Own and drive the operating cadence for Slack Engineering — including staff meetings, leadership syncs, all-hands, and quarterly planning processes
Partner with engineering leadership to set agendas, track commitments, and ensure follow-through on key decisions
Serve as liaison to Finance for budget management, headcount planning, and escalations
Oversee and coordinate onsite planning, leadership events (EM Summit, IC Summit), and engineering-wide programs
Act as operational partner to the Trust & Infrastructure teams — helping translate infrastructure roadmap priorities into org planning, resourcing decisions, and leadership visibility
Lead headcount monitoring — gathering approvals for backfills and position changes, and ensuring hiring aligns to the most critical business needs
Partner with Recruiting to unblock hiring and ensure hiring managers are set up for success
Approve position changes and sign-on bonuses within established budget parameters
Drive location strategy in partnership with HR and engineering leadership
Lead quarterly and annual planning processes — coordinating across pillars, finalizing measures, and ensuring content is ready for leadership review
Partner with Finance on budget management, variance analysis, and rolling asks (RLOA) for incremental funding
Maintain org-level data and reporting (headcount, metrics, V2MOM status) and ensure accuracy across systems
Drive continuous improvement in operational workflows, including leveraging AI-powered tools to reduce manual effort and improve reporting
Oversee Engineering communications — managing announcement channels, coordinating all-hands content and logistics, and ensuring timely and consistent messaging across the org
Partner with leadership on promotion communications, blurb gathering, and promo program operations
Support engineering culture initiatives including SlackDay, Futureforce/intern programs, and the Engineering Blog