Chief of Staff

Nift•Boston, MA

6d•Hybrid

About The Position

Nift is growing rapidly and is seeking a Chief of Staff to the CEO. This role is designed to free up the CEO's time from operational duties to focus on product and growth. The Chief of Staff will act as the operating engine of the company, taking ownership of and improving operational machinery. This position is for an operator who is patient with people and impatient about progress, comfortable with ambiguity, and prefers demonstrating solutions over writing memos. The mission of Nift is to reshape how people discover and try new brands through thoughtful gifts, helping businesses acquire customers efficiently while making customers feel valued. Nift is a data-driven, cash-flow-positive company backed by notable investors, aiming for global impact.

Requirements

6–10+ years in high-trust operating or leadership roles, such as Chief of Staff, Business Operations, Strategy & Operations, startup founder, or a functional leader in a small company.
A track record of installing an operating cadence, OKRs, executive meetings, and board prep that you built, not just inherited.
Proven cross-functional delivery without direct reports or budget authority, ideally managing several initiatives concurrently.
Comfort in a fast-changing, high-growth, occasionally messy environment.
Genuine enthusiasm for an AI-forward, build-first culture.
Strong preference for candidates within ~75 miles of Boston, MA.

Nice To Haves

Experience scaling internal operations in a mid-sized, fast-growing startup.
Exposure to investor relations, board operations, or cross-functional program management.

Responsibilities

Own the company's operating rhythm, including the OKR process, company meetings, management meetings, and board and investor preparation, focusing on substance and follow-through.
Identify and build systems to address unowned or broken processes that slow down the company, prioritizing those that have the most significant business impact.
Drive critical cross-functional initiatives that do not fit neatly into one team, achieving clear milestones and outcomes through credibility rather than authority.
Manage communication from the office of the CEO in partnership with People and Communications leads, ensuring a sharp, consistent narrative internally and externally.
Act as the CEO's filter and early-warning system, surfacing emerging issues tactfully and ensuring important matters are not overlooked.
Help the executive team operate with shared clarity, urgency, and accountability.