Chief of Staff

SeatGeek•New York, NY
•$225,000 - $281,000

About The Position

SeatGeek is hiring a Chief of Staff to partner closely with co-founder and CEO Jack, drive strategic priorities, lead cross-functional initiatives, and own high-impact responsibilities across the business. The role works daily with the CEO and executive team on key company issues and opportunities to improve and grow SeatGeek. It spans dozens of areas, and responsibilities may change weekly; the company describes the work as intense and challenging, with significant learning opportunities.

Requirements

  • 7+ years in management consulting, strategy, senior business operations, or a chief of staff role at a high-growth company.
  • 2+ years in a role owning client or executive relationships.
  • Experience leading senior executives to decisions, including preparing discussions, running meetings, and ensuring decisions are implemented.
  • Sound judgment, including knowing which decisions to make and which to escalate.
  • Ability to influence without authority, align senior and long-tenured leaders, and candidly push back when appropriate.
  • Intellectual horsepower and curiosity; ability to investigate problems, ask sharp questions, and persist until finding answers.
  • Quantitative and structured approach; comfort with financials, metrics, and data, ability to build or pressure-test models, and make recommendations.
  • Clear, concise writing and speaking tailored to the audience.
  • Discretion in handling sensitive board, compensation, organizational, and M&A information.
  • Entrepreneurial, scrappy, low-ego approach, with willingness to work on board presentations, data pulls, or cross-team problems.
  • Calm and effective under pressure, with sound judgment about the appropriate level of polish and urgency.

Nice To Haves

  • Experience as a chief of staff to a founder-CEO.
  • Background in marketplaces, multi-sided platforms, payments, or ticketing and live events.

Responsibilities

  • Work with leaders across the company to set, align, and track company goals.
  • Prepare presentation materials for management and board meetings.
  • Project-manage cross-team initiatives.
  • Operationalize new areas of SeatGeek's business.
  • Monitor the status of key company projects and push them forward.
  • Diligence new opportunities.
  • Work closely with the CEO on critical issues facing SeatGeek.

Benefits

  • Equity stake; the role is equity eligible.
  • Discretionary annual bonus based on individual and company performance.
  • Flexible work environment, with the option to work in the office as many days per week as desired or 100% remotely.
  • Work-from-home stipend for home office setup.
  • Unlimited PTO.
  • Up to 16 weeks of fully paid family leave.
  • 401(k) matching.
  • Student loan matching program.
  • Health, vision, dental, and life insurance.
  • Up to $25,000 toward family building, reproductive health services, and gender-affirming care.
  • $500 per year for wellness expenses.
  • Subscriptions to Headspace, Headspace Care, and One Medical.
  • $360 per quarter to spend on tickets to live events.
  • Annual subscription to Spotify, Apple Music, or Amazon Music.
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