Chief of Staff

Hanover ParkNew York, NY

About The Position

Hanover Park builds AI systems that run the financial operations of the world's most sophisticated investment firms. As an AI-enabled service and fund administrator, we've become the way fund CFOs adopt AI. We've raised $31 million from Emergence (investor in Salesforce/Zoom), Susa (investor in Robinhood/Flexport) and angel investor fund CFOs from Bain Capital ($180B), Clearlake ($100B), CD&R ($80B), and Hellman & Friedman ($80B). Our mission is to be the financial infrastructure to orchestrate how the world's capital is operated, governed and allocated. Stripe for payments. Ramp for expenses. Hanover Park for investments. In the next decade, the AI systems we build will advise $100B investment firms on their largest acquisitions and eventually unlock alpha for investors. We're ~40 people scaling to ~100 by year end. Chris (CEO) is running sales, product, and the company at the same time. That doesn't scale. Right now, too many cross-functional priorities live in Chris's head. Initiatives get started and stall. Owners aren't always clear. Follow-through is inconsistent not because the team isn't good, but because no one's job is to make sure things land. As Chief of Staff, you're the connective tissue between Chris's priorities and the org's execution. You run the operating system that keeps a fast-growing company from losing things in the gaps. This is a high-trust, high-visibility role. You'll have more context on what matters and why than almost anyone at the company. The next 12 months determine whether Hanover Park scales cleanly or under strain. The person in this seat will have more visibility into how the company runs than almost anyone outside the founding team. What you build here becomes the operating infrastructure for a company that will be managing more capital than most banks.

Requirements

  • Ability to context-switch across finance, ops, product, and people without losing the thread on any of them
  • Strong financial modeling skills: you can build and own a model, not just read one
  • High ownership: if something is at risk of falling through the cracks, you catch it before it does
  • Comfort operating with incomplete information and tight timelines
  • Instinct for when to escalate and when to just handle it

Nice To Haves

  • Familiarity with private markets, fund administration, or financial services
  • Experience building internal operating infrastructure from scratch
  • Prior exposure to a Series A or B company scaling through a growth inflection

Responsibilities

  • Launching special projects end to end: scoping, staffing, tracking, and closing them out
  • Owning staffing and pod allocation across services teams
  • Building capacity, utilization, and performance visibility for fund accounting and services
  • Turning founder priorities into owners, deadlines, and execution plans
  • Running follow-through on cross-functional initiatives across product, recruiting, finance, and ops
  • Resolving operational loose ends before they escalate to Chris
  • Owning launch readiness and outstanding-item tracking across the business
  • Driving and owning the company financial model
  • Building and maintaining the internal operating system: dashboards, trackers, and live priority views
  • Creating accountability loops for directors and functional owners
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