Chief of Staff

Novartis • East Hanover, NJ

24d • $185,500 - $344,500 • Hybrid

About The Position

Serves as a strategic partner and operational extension of the US President, helping translate enterprise and US priorities into clear operating rhythms, leadership team alignment, decision-making forums, and execution mechanisms. Works with the US President and Chief Strategy, Platforms & Transformation Officer on the development of the US Commercial business strategy over a 3-to 5-year horizon. Runs the Office of the President, coordinates the US LT agenda, ensures follow-through on critical priorities, and acts as a connective tissue across all US teams. Leads the Community of Practice for Strategic Assistants to the USLT, to ensure strategic alignment and sharing of best practices. Partners with Functional Leads to operationalize and convert US Commercial strategy into functional objectives.

Requirements

• Advanced degree or equivalent education in life science/healthcare preferred.
• MBA or equivalent preferred.
• Minimum of 7 years in pharmaceutical, biotech, health policy, healthcare, or healthcare consulting industry.
• Minimum of 2 years leading complex projects or initiatives requiring global and local alignment.
• 2+ years with significant consulting group preferred.
• Minimum 3 years of commercial experience preferably with a multi-functional experience in a pharmaceutical, biotech, healthcare or consulting environment.
• Experience in project management and translation of strategy into execution.
• Strong ability to simplify complex concepts & strategies and “tell a story” orally and in writing.
• Strong analytical skills and an ability to generate insights and develop relevant action plans.
• Strong influencing skills, and the ability to exercise tact and diplomacy in stressful situations.
• Ability to manage multiple priorities and a heavy workload.
• Curious, with excellent listening skills; able to challenge current thinking.
• Track record of exceptional performance and execution that drives results.
• Ability to lead, manage and motivate teams, with or without authority.
• Experience working collaboratively across the matrix.

Nice To Haves

• Skills Desired: Analytical Skill, Artificial Intelligence (AI), Business Development, Business Partners, Business Strategy, Change Management, Data Analytics, Finance, Go-To-Market Strategy, Influencing Skills, Leadership, Management Consulting, Strategic Planning

Responsibilities

• Serve as a close advisor and thought partner to the US President on business priorities, organizational effectiveness, leadership team dynamics, and enterprise decision-making.
• Translate the US President’s priorities into actionable agendas, decision points, follow-up actions, ensuring time, attention, and engagement are focused on the highest-value priorities.
• Help US President prepare for key internal and external engagements, including US LT, Town Halls and other US governance forums, ECN, Board, Investor Relation events, engagements with HCPs, healthcare/non-healthcare organizations etc.
• Coordinate briefing materials, pre-reads, talking points, meeting objectives, and executive follow-ups in partnership with relevant teams.
• Own ECN and Board content creation, in partnership with relevant teams.
• Anticipate issues, identify risks or misalignments, and help surface decisions requiring President or US LT attention.
• Act as a trusted sounding board on sensitive topics requiring judgment, discretion, and organizational awareness.
• Establish and manage the US LT operating rhythm, including leadership meetings, business reviews, strategic offsites, governance forums, decision-making cadences, and follow-up mechanisms.
• Manage and continuously improve the effectiveness of the US LT operating model.
• Shape US LT meeting agendas in partnership with the President and relevant functional leaders, ensuring the right balance of strategy, performance, people, risk, transformation, and enterprise topics.
• Drive clarity on decisions, owners, timelines, and follow-up actions from US LT discussions.
• Support leadership team effectiveness by identifying areas of duplication, misalignment, or unclear accountability.
• Ensure leadership discussions are connected across commercial priorities, medical/scientific priorities, market access, policy, operations, talent, culture, AI/technology, compliance, and transformation.
• Serve as a key interface between the Office of the President and the Strategy, Platforms & Transformation team.
• Partner closely with Chief Strategy, Platforms & Transformation Officer to ensure US strategic priorities, transformation initiatives, and business planning processes are well connected to the President’s agenda and USLT operating rhythm.
• Share updates/feedback from US President/ECN/BoD with CSPT only when related to the topics led by SPT. Additionally, share information/context based on discussions with CEO CoS and Strategic Assistants from other Novartis units.
• Help translate strategic choices and transformation priorities into leadership decisions, governance forums, execution plans, and communication narratives.
• Ensure transformation work is integrated into the broader business cadence rather than operating as a parallel process.
• Partner with Strategy, Platforms & Transformation to develop executive-level materials, synthesize insights, frame decisions, and support leadership alignment.
• Organize and lead US LT Strategy offsites.
• Work on US Business Strategy development in partnership with CSPT, leading content creation and executive materials development (ECN/BoD).
• Act as the Community of Practice leader for Strategic Assistants across US Commercial to ensure alignment and progress toward shared outcomes.
• Escalate challenges to individual or collective USLT members as needed.
• Create a forum amongst SA’s to sharing best practices and flagging challenges to prioritized outcomes.
• Partner with enterprise counterparts across Novartis to gather key inputs and to share US strategic priorities to create an increasingly networked organization that translates strategic intent into efficient and effective operational impact for patients.
• Bring Functional Leads, COEs and SMEs together across organizational and geographic boundaries to achieve US Commercial strategic priorities.

Benefits

• health, life and disability benefits
• a 401(k) with company contribution and match
• a variety of other benefits
• generous time off package including vacation, personal days, holidays and other leaves

What This Job Offers

• Job Type: Full-time
• Career Level: Senior