Chief of Staff
About The Position
The Chief of Staff is a critical position supporting senior leadership, enabling leaders to execute strategic work while ensuring operational precision. The Chief of Staff is responsible for developing, implementing, and sustaining four strategic areas: strategy, operational excellence, communications, and organizational capability. They are expected to partner with horizontal and local teams to ensure clarity and discipline, connecting day-to-day work to the larger goals of the organization. Candidates should have a passion for technology, an engaging executive presence, and exceptionally strong written and verbal communication skills. We are looking for experts in relationship-building who can manage multiple high-stakes projects simultaneously. Candidates should be driven by a desire to improve the daily lives and development of our associates while helping leaders advance strategy at scale.
Requirements
- Bachelor’s Degree
- At least 6 years of experience in Project Management, Process Management, or Program Management
- At least 3 years of experience working with senior stakeholders across different business functions
- At least 3 years of experience writing communications and presentations for leadership and non-leadership audiences
- At least 3 years of experience leading technology delivery projects
Nice To Haves
- 6+ years of experience driving organizational change and operational excellence
- 5+ years of experience in strategy development
- 5+ years of experience in budgeting and labor strategy
Responsibilities
- Lead the development and implementation of short- and long-term strategic programs for the organization in partnership with key stakeholders
- Deeply understand the prioritization and delivery roadmap, identifying dependencies to proactively manage impediments
- Influence matrixed stakeholder teams to move the organization forward in a well-integrated manner
- Drive organizational processes that enable scale and success
- Collaborate with Communications partners to amplify our organizational narrative and showcase the impact of strategic initiatives
- Evaluate the feasibility of new projects and develop comprehensive implementation plans
- Champion dissenting or unpopular ideas, even when engaging with senior leaders
- Synthesize complex topics quickly and navigate the organization with agility
- Drive organizational change and operational excellence
- Serve as a trusted advisor to stakeholders and leaders across the enterprise
- Exercise strong business judgment, influencing skills, and unwavering integrity
- Foster a culture of open exchange and collaboration
- Leverage expert facilitation, negotiation, and mediation skills
- Maintain meticulous organizational standards and consistent follow-through
Benefits
- comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
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What This Job Offers
Job Type
Full-time
Career Level
Senior
