AVP and Chief of Staff to the President and CEO

Intermountain HealthDayton, OH
$7 - $1,000Hybrid

About The Position

The Chief of Staff (CoS) to the President and CEO is a senior, high-trust leadership role that maximizes the effectiveness of the President and CEO by shaping and advancing strategic priorities, strengthening enterprise alignment, and ensuring disciplined execution across the organization. The CoS serves as a strategic thought partner, organizational integrator, and operational leader for the Office of the President and CEO—supporting the Enterprise Leadership Team (ELT) and System Board of Trustees (BOT), and leading CEO-directed initiatives and special assignments. This role requires exceptional judgment, executive presence, discretion, and the ability to deliver results through influence in a complex, matrixed healthcare environment.

Requirements

  • Confidentiality and discretion in a high-profile environment
  • Emotional intelligence, empathy, and self-awareness
  • Executive presence, professionalism, and self-confidence
  • Servant leadership; mission-driven orientation; integrity
  • Courage, resilience, and mental fortitude; adaptive leadership
  • Visionary systems thinking; champions innovation, growth, and transformation
  • Disciplined prioritization and execution orientation
  • Strong organizational practices; consultant mindset
  • Builds a culture of collaboration and respect; convenes across functions and regions
  • Exceptional internal and external relationship management
  • Acts as a CEO proxy/liaison and organizational ombudsman when appropriate
  • Serves as a force multiplier—anticipates needs, removes barriers, and accelerates outcomes
  • Trusted gatekeeper/handler who protects strategic time and ensures preparation and follow-through
  • Mentor/coach to executive business partners, fellows, and emerging leaders
  • Sound judgment and strong governance orientation
  • Working knowledge of healthcare operations and finance
  • Research- and data-driven; synthesizes inputs into decision-quality recommendations
  • Creates alignment and clarity across complex stakeholder groups
  • Strong public speaking and facilitation capabilities
  • Exceptional writing and narrative development; communicates with precision and tone discipline
  • Interact with others requiring employee to verbally communicate as well as hear and understand spoken information.
  • Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands.
  • See and read computer monitors and documents.
  • Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Nice To Haves

  • Experience partnering directly with a CEO
  • People leadership experience (manager of people)
  • Transformational and/or turnaround experience
  • C-suite experience and comfort operating with Boards and senior governance bodies
  • Strong project/program management capability; can run complex cross-functional initiatives
  • P&L experience and financial fluency
  • Former Chief of Staff experience

Responsibilities

  • Advance CEO priorities and goals: Clarify and sequence strategic priorities; establish cadence, owners, checkpoints, and escalation; translate objectives into milestones and measurable outcomes; drive enterprise accountability.
  • Provide analysis, options, recommendations, and integrated briefings that anticipate implications and enable timely, well-informed CEO decisions.
  • Protect strategic time; ensure appropriate preparation and attendance; balance competing demands to maximize the ROI of CEO presence.
  • Coordinate high-value engagements; prepare the CEO; track commitments; ensure follow-up, issue resolution, and proxy approvals as appropriate.
  • Define scope, governance, and cross-functional workplans; drive delivery on time and with intended outcomes.
  • Provide leadership and prioritization for the CEO support team; partner closely with Executive Communications, Government Relations, Brand/Marketing, Executive Development, the President’s Fellowship Program, Mindshare Institute, and regional teams.
  • Build agendas and briefings; coordinate on-site execution to maximize engagement and follow-through.
  • Provide executive sponsorship and coordination to enable meaningful engagement with former executives and trustees.
  • Connect ELT execution to CEO priorities; clarify outcomes, ownership, and interdependencies; remove barriers and escalate risks to protect enterprise results.
  • Set objectives and decision points; define pre-work; facilitate meetings/retreats; document actions and owners; ensure follow-through (including Board preparation and major decisions).
  • Strengthen operating norms and collaboration; partner with the CEO and Chief People Officer on team-building and effectiveness exercises.
  • Translate ELT decisions into clear messages; coordinate distribution; monitor alignment and ensure closed-loop communication.
  • Clarify scope and expectations; track progress; resolve blockers; escalate issues to maintain timelines and outcomes.
  • Contribute to strategy deployment, goal setting, and step-back reviews; model One Intermountain operating standards.
  • Act as a connective leader across executive offices; mentor executive business partners, fellows, and emerging leaders aligned to enterprise expectations.
  • Lead development and ongoing coordination of Board priorities aligned to enterprise strategy and performance.
  • Serve as a primary point of coordination for trustees; enable access to information; align expectations; ensure timely responses and follow-through.
  • Oversee agenda development, materials production/review, facilitator and guest preparation, action tracking, and governance debriefs to improve effectiveness.
  • Partner with the CEO and Chief Strategy Officer to design content and facilitate strategic dialogue; coordinate external guests and education materials; strengthen Board–ELT relationships.
  • Support Nom/Gov committee preparation, materials, and action follow-through.
  • Ensure clear, consistent, confidential communication in partnership with the CEO and Governance Office.
  • Build trustee orientation and ongoing education; guide trustee engagement events with clear objectives, logistics, and post-event loop closure.
  • Partner with the Governance Office to continuously improve governance processes and trustee experience.

Benefits

  • Annual Pay for Performance (AP4P) Plan
  • Generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
  • PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment.
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