Chief of Staff to the CEO

Alaffia Health•New York, NY

7h•Remote

About The Position

Alaffia is a healthtech startup focused on reducing waste and improving efficiency in healthcare claims operations. Using expert clinicians and AI, Alaffia provides health plans with deeper insights, smarter automation, and better outcomes. The company is a high-growth, venture-backed Series B startup based in NYC, aiming to build a healthcare system that works better for everyone.

Requirements

5-8+ years total experience.
1-3+ years in management consulting (MBB preferred), investment banking, or venture capital, developing business acumen, analytical rigor, and executive communication.
2-4+ years in a startup or high-growth environment (Series A to Series C), operating and executing at a high level.
Self-starter who thrives in fast-paced, unstructured environments with a bias for action.
Exceptional analytical and problem-solving skills; moves fluidly from high-level strategy to data-driven detail.
Proven cross-functional execution—has led complex initiatives across multiple departments and delivered measurable results.
Technical fluency to engage meaningfully with engineering and product teams.
Proficiency in Excel, PowerPoint, SQL, and modern analytics tools.
Low-ego, highly adaptable, comfortable with ambiguity—willing to take on both strategic and operational work.
Ability to influence and collaborate across all organizational levels, from entry-level to C-suite and board members.
Unimpeachable integrity with discretion in handling highly confidential information.

Nice To Haves

Healthcare industry experience strongly preferred.

Responsibilities

Manage the CEO's priorities, prepare briefs for board meetings and investor discussions, and ensure systematic follow-through on all commitments.
Serve as trusted sounding board and thought partner to the CEO on critical business decisions.
Represent the CEO in internal and external settings when needed.
Lead high-priority projects spanning multiple functions—from customer expansion strategies to new product launches—ensuring execution from inception to completion.
Develop data-driven models and frameworks to support critical decisions around pricing, market entry, and resource allocation.
Perform market research, competitive analysis, and due diligence on strategic opportunities; synthesize complex healthcare data into actionable insights.
Design and implement scalable processes for quarterly planning, OKRs, and company-wide initiatives that enhance decision-making velocity.
Act as connective tissue across Engineering, Product, Operations, Growth, and Payment Integrity teams, breaking down silos and driving alignment.
Capture key decisions, ensure action items are tracked, and drive accountability across stakeholder commitments.
Draft and refine investor updates, board materials, and company-wide announcements.
Prepare the CEO for high-stakes presentations and meetings.