Chief of Staff to the CEO

Valiantys•New York City, NY

17h•Hybrid

About The Position

Valiantys is a global professional services firm dedicated to helping engineering and service organizations transform how they work, using AI-enabled software delivery, modern ITSM, and platform engineering. We're hiring a Chief of Staff to support the CEO. This role exists to increase the CEO's leverage, strengthen executive alignment, and improve the quality and pace of key decisions. It is not a substitute for operating leadership and does not own day-to-day company operations. Instead, the Chief of Staff acts as an extension of the CEO to drive clarity, follow-through, and executive coherence across the leadership team. This role can be located in the United States, (EST, New York City preferred). We offer flexible remote working policy.

Requirements

A proven operator who has built executive operating rhythm in a 300 to 600 person professional services or B2B services business and knows what well-run looks like
Fluency in driving accountability through influence: building trust with senior leaders, holding peers accountable as a partner, and earning a mandate rather than asserting one
The ability to hold the full operating plan, see dependencies, and anticipate second-order effects before they surface as problems
Structured thinking that turns complexity and conflicting inputs into clear options and decisions
Sound judgment and discretion with sensitive information and competing priorities, and a clear sense of when to push, escalate, or stay behind the scenes
8–12 years of experience, including 2+ years in a Chief of Staff, Executive Strategy & Operations, GM, or equivalent operating role
MBA or equivalent; strategy consulting background a plus, not a requirement
A proven record of designing and building operating infrastructure for a distributed executive teams
Professional services, consulting, or B2B services background strongly preferred, with a working understanding of the economics and the consultative model
Meaningful experience in transformation contexts: strategic pivot, M&A integration, or major operational change
PE-backed or high-growth experience, board exposure, and strong executive writing are each a plus
Applicants must be legally authorized to work in the United States and should not require, now or in the future, sponsorship for employment visa status.

Nice To Haves

strategy consulting background a plus, not a requirement
PE-backed or high-growth experience, board exposure, and strong executive writing are each a plus

Responsibilities

Design and run the executive operating rhythm across a distributed leadership team. This includes C-suite meeting design, leadership team offsites, and the CEO's 1:1 cadence - ensuring each forum has a clear purpose, the right participants, the right pre-work, and concrete outputs.
Build and maintain the decision-making infrastructure for the exec team: RACI frameworks, decision logs, real-time commitment tracking. Make the implicit explicit. Document decisions as they're made, track what was decided, by whom, and what happens next.
Create the scorecards, dashboards, and executive reporting rhythms that give the CEO clear visibility into transformation priorities, business risks, and decisions requiring intervention. Partner closely with the COO and executive team to synthesize progress, surface slippage early, and sharpen the quality of discussion at the top. This role owns executive-level transparency and escalation.
Own the output quality of the company's most important executive forums. This means ensuring the right pre-reads exist, decisions are captured in real time, follow-through is tracked, and unresolved issues are escalated quickly. The standard is that every significant forum produces clarity, accountability, and momentum.
Craft the materials that shape the company's most important conversations: board updates, executive memos, decision briefs, CEO communications, investor-ready narratives, and sensitive internal messaging. Turn complex issues into crisp, well-structured communication tailored to senior audiences. Ensure the CEO enters key discussions with sharp materials, clear points of view, and decision-ready framing.
Serve as a trusted sounding board to the CEO on strategic priorities, sensitive issues, and cross-functional tradeoffs. Translate complex discussions into structured options, clear decisions, and actionable next steps. Where appropriate, represent the CEO in selected forums with clearly defined delegated authority and return with sharp recommendations or follow-up actions.