Chief of Staff to the CEO

Nooks•San Francisco, CA

About The Position

About Nooks.ai: Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals. Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science. About the Role We’re looking for a Chief of Staff who will operate as a true extension of the CEO. This is a rare opportunity to work directly alongside the CEO and gain an inside view into how a high-growth company is built and scaled. As Chief of Staff, you'll own the hardest problems, help drive the highest-stakes decisions, and serve as a force multiplier across the entire company. You'll work on the initiatives that matter most to the business—whether that's shaping company strategy, improving operational efficiency, driving critical cross-functional projects, or helping the leadership team navigate complex decisions. You're the person the CEO turns to when a problem is ambiguous, important, and doesn't have a clear owner. You bring structure to chaos, connect dots across the organization, and drive outcomes with urgency and precision. One day you may be leading a strategic planning process, the next driving a company-wide initiative, evaluating how AI can transform a workflow, preparing for a board meeting, or partnering with leaders across the business to solve a critical challenge. No two weeks will look the same. This role is ideal for someone who combines strategic thinking with a bias for action, thrives in ambiguity, and wants a front-row seat to building an iconic company.

Requirements

3–8 years of experience in consulting, business operations, investment banking, private equity, venture capital, startup operations, product management, or a similar strategic role.
Experience operating in a high-growth startup environment and excitement for building in fast-moving environments.
Demonstrated track record of leading complex cross-functional initiatives and delivering measurable business outcomes.
Strong analytical, structured problem-solving, and decision-making skills.
Systems Thinker: You can simplify complexity, identify root causes, and design scalable solutions.
Extreme Ownership: You take initiative, thrive in ambiguity, and consistently drive outcomes without needing direction.
Business Acumen: You have strong judgment, understand business tradeoffs, and can seamlessly move between strategy and execution.
Cross-Functional Leader: You influence effectively across teams, align stakeholders, and drive execution without relying on authority.
AI-Native: You actively leverage AI tools and agents to automate workflows, increase productivity, and improve decision-making.
Exceptional Communicator: You communicate clearly and concisely, turning complex ideas into compelling narratives and actionable plans.
You are energized by tackling difficult, ambiguous problems and are excited to operate wherever the business needs you most.

Responsibilities

Serve as a trusted partner and thought partner to the CEO on the company's most important priorities.
Own and drive the highest-impact strategic and operational initiatives across the business.
Lead projects that span multiple functions, ensuring alignment, accountability, and execution.
Translate high-level goals into actionable plans, milestones, and measurable outcomes.
Identify organizational bottlenecks and implement scalable solutions that improve company performance.
Drive company planning processes, operating rhythms, and executive decision-making.
Prepare executive communications, presentations, board materials, and strategic analyses.
Build and improve operating systems, planning frameworks, and company rituals.
Leverage AI tools and agents to automate workflows, improve productivity, and accelerate decision-making.
Partner with leaders across Engineering, Product, Sales, Marketing, Finance, and Operations to accelerate execution.
Anticipate challenges before they emerge and proactively solve problems before they become issues.
Act as a force multiplier for the CEO, enabling the company to move faster and make better decisions.