Chief of Staff to the CEO

Conga•Boston, MA

21h•$204,499 - $347,649•Hybrid

About The Position

Conga is seeking a Chief of Staff to the CEO, a trusted partner who will lead the operating rhythm of the Office of the CEO. This role involves translating enterprise strategy into clear priorities, owners, milestones, and measurable outcomes, ensuring visibility and accountability across Conga’s most important initiatives. The Chief of Staff will act as a peer partner to the Executive Leadership Team (ELT), connecting decisions, people, and information across functions to ensure issues are surfaced and resolved quickly, and commitments move forward with discipline. This position is central to Conga's execution of key priorities, improving decision-making speed and quality, and ensuring important initiatives deliver results. The role fosters greater visibility, alignment, and accountability by building a strong operating rhythm across the CEO, ELT, SLT, Board, and strategic initiative leaders, ultimately turning strategy into action and action into outcomes.

Requirements

Significant experience in strategy, operations, transformation, PMO, or Chief of Staff leadership within a complex software or technology business.
Demonstrated ability to understand operating and financial drivers, evaluate trade-offs, connect metrics to enterprise priorities, and support sound executive decisions.
Experience supporting senior executives and Boards, preparing high-stakes materials, and driving follow-through on enterprise commitments.
A track record of leading enterprise-wide initiatives through credibility, relationships, structured problem-solving, and disciplined execution.
Exceptional ability to synthesize complex information and communicate directly, concisely, and appropriately for executive and Board audiences.
High integrity, sound judgment, and the ability to handle sensitive and confidential information with exceptional discretion.
Strong executive presence, a bias for action, comfort with ambiguity, organizational discipline, and the confidence to challenge constructively while building trust.
Highly collaborative, low ego, and relentlessly focused on outcomes.

Nice To Haves

Private equity experience, including familiarity with value-creation priorities, operating reviews, and investor expectations.
M&A and integration experience, with a track record of aligning teams, operating models, priorities, and accountability through periods of change.
Experience leading or partnering closely with an enterprise PMO in a global SaaS or technology organization.
A record of improving executive operating rhythms, KPI systems, QBRs, or Board processes in a scaling or transforming business.
Demonstrated alignment with the Conga Edge: Own the Outcome, Challenge the Norm, and Champion Each Other.

Responsibilities

Own the portfolio and governance of Conga’s strategic priorities, translating direction into clear workstreams, accountable owners, milestones, dependencies, risks, and measurable outcomes.
Design and run an effective cadence for the CEO, ELT, and SLT, including agendas, pre-reads, decision frameworks, action tracking, and rigorous follow-through.
Strengthen KPI, QBR, and enterprise business-review practices, so leaders have timely visibility into performance, risks, decisions, and required interventions.
Coordinate Board and executive materials, align with contributors and timelines, synthesize complex information into clear narratives, and ensure decisions and commitments are carried through.
Drive initiatives where accountability spans multiple functions. Clarify ownership, expose gaps or duplication, manage dependencies, and keep teams aligned without creating an additional reporting layer.
Make day-to-day decisions required to maintain momentum against agreed priorities, while escalating matters that require CEO or ELT judgment with clear options and recommendations.
Lead or closely align with the PMO to create a single, disciplined view of enterprise priorities, resource needs, delivery status, and risk.
Build strong relationships across the ELT and broader organization, challenge constructively, and partner closely with the CEO’s Executive Assistant and functional leaders so the right people, information, and decisions come together at the right time.