⚡️ Chief of Staff (to the CEO)

Clubhouse
$230,000 - $270,000Remote

About The Position

Alpha is a product studio focused on the intersection of AI and consumer social, funded by a16z and top investors. Our mission is to give everyone a life filled with rich and meaningful friendships. Our flagship product, Clubhouse, pioneered social audio and has created meaningful connections in 200+ countries. We believe voice is the most human form of connection, and AI is about to make it even more extraordinary. We have a lean, high-impact, high-ownership team. We’re 100% remote, founder-led, and product-driven with a huge, ambitious vision.

Requirements

  • 7–10+ years of experience in Chief of Staff, product operations, BizOps, consulting, or other high-accountability operational or strategic roles.
  • Experience standing up dashboards, complex roadmaps, and operating systems from scratch.
  • Experience operating inside a product organization and understanding how products are scoped, built, measured, and shipped.
  • Ability to distinguish a complete spec from an incomplete one, and identify if a slipping metric is a process vs. product problem.
  • Quantitative skills: ability to get into data, pressure-test metric definitions, catch mathematical errors, and build a point of view on business levers.
  • Ability to operate at both strategic and detailed levels, spotting inefficiencies, errors, and opportunities.
  • Ability to bring rigor without sacrificing speed.
  • Ability to move quickly and deliver finished products at a high standard without a template.
  • Ability to not be defined by one functional area and a desire to master all.
  • Athlete's mindset: crave feedback and act on it, growth-oriented, thick skin, find-a-way mentality, urgency, confidence, and pride in work.
  • Exceptional communication skills: ability to accurately represent a leader's voice and vision, write and speak clearly and concisely, surface information effectively.
  • Obsession with unblocking the team and achieving inbox-zero.
  • No ego, team-first mentality, belief in building together.
  • High EQ, ability to navigate different personalities with ease and composure.
  • Trusted to get things done.
  • Think like a future founder, viewing the role as a proving ground to learn how a startup operates at the highest level.

Nice To Haves

  • Consumer/social product experience is a big plus.

Responsibilities

  • Partner with the CEO to bring rigor to operating layers, drive a metrics-driven product strategy, optimize through AI implementation, and own high-impact special projects.
  • Lead and own strategic product insights, cross-company metrics, EPD health, executive effectiveness, AI enablement, and special projects.
  • Own our product operating system, providing structure and rigor to manage product execution and driving accountability across scope, specs, and PM-owned metrics.
  • Partner with the CEO, PMs, and Head of Data to determine what moves the product and industry, building the quantitative picture of product growth to guide high-impact work and strategies.
  • Create the source of truth for company metrics in partnership with functional leaders, build the machine that measures company movement, and find ways to accelerate with AI.
  • Embed in leadership team meetings, propose agendas, guide discussions, and drive execution.
  • Triage roadmaps, escalations, and requests before they reach the CEO, keep top priorities moving, and take on projects requiring speed and quality.
  • Learn the CEO's voice and vision, and own team meeting and roadmap documents for company alignment.
  • Figure out something entirely new for the world – a positive product that brings people's voices together to help everyone have a life filled with great friendships.

Benefits

  • 100% remote work environment
  • Opportunity to learn how a high-growth, founder-led company operates
  • Opportunity to shape company success
  • Opportunity to found or lead a company in the future
  • CEO deeply invested in your growth and long-term career
  • Equal opportunity employer
  • Commitment to providing reasonable accommodations for qualified individuals with disabilities
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