Chief of Staff to the CEO (Inaugural Role)

NORY • United States, NY

7d • $80,000 - $120,000 • Onsite

About The Position

NORY is seeking its Inaugural Chief of Staff, a vital role designed to extend the CEO's reach and ensure critical work progresses at the highest standard, even in the CEO's absence. This position is for a proven Operator who can transform ambiguous goals into concrete plans and drive them to completion with high agency and ownership. The role requires a hands-on approach to complex, high-touch operations and real-time decision-making, and is intentionally on-site and in-person.

Requirements

• Outcome-Oriented & High-Agency: Focus on results, move seamlessly between strategic discussions and hands-on execution, push projects forward without waiting for permission, possess a strong drive to learn, take on new challenges, and help others get things done.
• Systematic & Judgment-Driven: Remain calm and logical, prevent future problems by building scalable systems, make decisions based on data and logic.
• Reliable, Disciplined & Empathetic: Lead with genuine kindness and empathy while holding the team to clear standards and deadlines, create positive interactions with staff and families, and raise concerns proactively.
• Resilient & Adaptable: Thrive in a rapidly expanding, fast-paced environment, demonstrate flexibility, adapt quickly to shifting priorities, and handle high-pressure requests or frequent interruptions diplomatically and constructively.
• Proven Operator experience.

Responsibilities

• Act as a direct extension of the CEO, representing the CEO in internal meetings, communicating decisions with clarity and authority, and translating leadership direction into clear action plans.
• Hold leaders accountable to commitments and timelines, acting as the driver of execution.
• Ensure meetings result in concrete outcomes by tracking decisions, assigning ownership, closing loops, identifying risks, and resolving them before escalation.
• Manage the CEO's calendar, information flow, and preparation, including triaging requests, scheduling, managing travel logistics, and filtering communication.
• Drive execution across the organization, leading or supporting initiatives related to organizational execution, leadership alignment, hiring pipelines, onboarding systems, customer experience escalation, and internal operating rhythms.
• Make priority and scheduling tradeoffs on behalf of the CEO without constant approval, escalating only what truly requires CEO involvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed