Chief of Staff to the CEO
About The Position
Pixi was created in 1999 and launched in our Flagship Boutique in Soho, London. Pixi has a loyal worldwide following thanks to its pure, awakening & skin-loving products that create a naturally radiant ‘’just had a good night sleep’’ look. Passionate about skincare, Petra creates innovative formulations that are infused with botanicals and beneficial ingredients. Petra has a real-world experience as a busy working mother of four; therefore, Pixi is truly about multi-tasking, flaw fixing youth – enhancing products for people on the go. Pixi’s mission is the same now as it was on the first day the Pixi boutique opened; to simply bring out the best in everyone - to make everyone look like themselves, only better! Flawless in few fuss-free minutes – that is what Pixi is about!
Requirements
- 3–5+ years in operating, consulting, banking, strategy, or high-growth leadership roles (range depends on company stage).
- Demonstrated ownership of cross-functional programs with measurable outcomes.
- Strong structured thinking, financial literacy, and data-driven decisioning.
- Exceptional written communication (memos, briefs, narratives).
- High EQ and credibility with senior leaders; can influence without authority.
- Discretion and integrity with confidential information.
Nice To Haves
- Experience in the company’s industry and/or scaling a private business.
- Experience with operating cadences (OKRs, MBR/QBR), KPI dashboards.
- Prior Chief of Staff (CoS), GM, Strategy & Ops, or Program Leadership experience.
Responsibilities
- Own executive operating rhythm: agendas, pre-reads, actions, accountability tracking.
- Partner with CEO to define annual/quarterly priorities and translate into OKRs and scorecards.
- Lead cross-functional, high-priority initiatives from scoping through delivery.
- Create decision clarity: write problem statements, options, tradeoffs, recommendations.
- Maintain “single source of truth” on strategic initiatives: roadmap, risks, dependencies.
- Prepare CEO for key meetings; draft comms for board/investors/leadership as needed.
- Identify operational friction and implement process improvements.
- Establish escalation mechanisms and ensure rapid resolution of blockers.
- Run the executive meeting cadence (weekly exec, monthly business review, quarterly planning).
- Build/maintain the CEO’s priorities, OKRs, and performance dashboard.
- Ensure decisions get made (clear owners, deadlines, escalation paths).
- Turn strategy into a sequenced execution plan.
- Drive alignment across leaders when work spans multiple functions.
- Identify bottlenecks early; surface tradeoffs and force resolution.
- Follow-through: ensure commitments are delivered, not just discussed.
- Draft CEO updates: board/investor memos, leadership narratives, critical internal comms.
- Prepare briefing docs for key meetings.
- Ensure messaging consistency across leadership.
- Handle urgent, ambiguous problems with incomplete data.
- Create structure where none exists: timelines, RACI, risk logs, decision records.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
