Chief of Staff - Operations
RHI Magnesita•West Manchester Township, PA
•Onsite
About The Position
As Chief of Staff, North America Operations, you will serve as a trusted strategic partner to the Head of Operations and act as a force multiplier across our manufacturing footprint. This high-impact role is designed for a hands-on, execution-oriented professional who thrives at the intersection of strategy, operations, data, and people. You will help translate vision into execution, elevate operational performance, and build consistency across plants—while reinforcing a culture of safety, accountability, and continuous improvement.
Requirements
- Bachelors degree in Business, Engineering, or related
- 3+ years of experience in a manufacturing or industrial environment
- Strong analytical, systems-thinking, and problem-solving skills
- Demonstrated ability to influence leaders and teams without direct authority
- Solid financial acumen, including budgets, capex, and operational cost drivers
Responsibilities
- Act as second-in-command to the Head of Operations and backfill Plant Managers as needed
- Drive financial and operational KPIs across North America
- Leverage AI, analytics, dashboards, and visual tools to enable insight-driven decisions
- Lead Operational Excellence initiatives using Lean, Engineering, and Project Management methodologies
- Translate ambiguous challenges into actionable solutions
- Support budgeting, monthly performance reviews, and variance mitigation
- Coordinate strategic initiatives including mergers and acquisitions
- Influence cross-functional teams to share best practices and drive sustainable improvements
- Champion change management and culture-building aligned to a 100% Safe Everywhere mindset
- Represent RHI Magnesita North America at internal and external forums
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
