Chief of Staff - GTM Transformation

9fin•New York, NY

1d•$200,000 - $220,000•Hybrid

About The Position

9fin is seeking a Chief of Staff, Go-To-Market Transformation to help scale the next generation of its commercial organization. This strategic role focuses on driving commercial excellence, accelerating AI adoption, improving organizational readiness, and ensuring disciplined global expansion. The individual will lead critical cross-functional initiatives, collaborating with Sales, Revenue Operations, Account Management, Customer Success, Marketing, and Product to solve complex challenges, enhance execution, and build the operating system for growth. Key areas of focus include embedding AI into commercial workflows, supporting new products, market expansion, and organizational change, all contributing to 9fin's goal of becoming the global leader in debt market intelligence.

Requirements

Experience in sales, strategy, business operations, revenue operations, consulting, or a similar role within a high-growth B2B SaaS, fintech, data, or information services company.
Experience helping a company scale through significant growth, ideally in an environment that has expanded internationally, launched new products, and built increasingly sophisticated go-to-market capabilities.
Strong understanding of capital markets, financial services, or the debt markets ecosystem.
Experience in a customer-facing, quota-carrying commercial role (Sales, Account Management, Customer Success, or similar) and understand firsthand what drives success in high-performing go-to-market teams.
Credibility with commercial leaders because you've experienced the realities of pipeline generation, deal execution, forecasting, customer retention, and revenue growth yourself.
Track record of leading large-scale transformation programs and driving measurable business impact across commercial organizations.
Strong strategic thinking combined with a bias for execution and ability to turn complex problems into practical solutions.
Excitement about applying AI and automation to solve real business problems and improve how teams work.
Highly analytical, structured, and comfortable using data to influence decisions and measure success.
Ability to build credibility quickly with senior stakeholders and drive alignment across multiple teams without relying on formal authority.
Thrive in ambitious, fast-moving environments where expectations are high, opportunities are abundant, and no two days look the same.

Responsibilities

Lead strategic transformation initiatives that improve the effectiveness, scalability, and performance of our go-to-market organization.
Identify, prioritize, and implement AI-driven opportunities that increase productivity, improve decision-making, and create competitive advantage across commercial teams.
Drive commercial excellence programs focused on forecasting accuracy, pipeline health, performance management, operating cadence, and execution discipline.
Ensure organizational readiness for new product launches, market expansion, pricing changes, acquisitions, and other strategic growth initiatives.
Build the frameworks, reporting, and governance needed to help leaders make better decisions, faster.
Partner across Sales, Account Management, Customer Success, Revenue Operations, Marketing, and Product to solve complex business challenges and remove barriers to growth.
Translate company strategy into executable plans, ensuring priorities remain aligned and progress is measured against clear outcomes.
Lead special projects and critical initiatives that don't neatly fit within a single function but are essential to scaling the business.